Associate Clinical Director, Integrated Care Quality - NP/MD

Included Health

Associate Clinical Director at Included Health responsible for clinical quality in high-stakes settings. Leading audits, engagement, and operational improvement with a focus on member journeys and AI-driven strategies.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesLead💰 $188,270 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical quality strategy, audit readiness, and program development, with a strong focus on building relationships and influencing stakeholders in high-stakes clinical environments. Proven ability to lead quality operations utilizing AI-driven surveillance and ensure service reliability through effective systems monitoring.

Highest-signal resume keywords

Clinical Quality StrategyClient-Facing Quality WorkAudit ReadinessCross-Functional LeadershipHealthcare Quality Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical OperationsQuality AssurancePatient SafetyData InterpretationProgram Development

Soft Skills

Excellent Communication SkillsRelationship BuildingInfluencing Without AuthorityAnalytical ThinkingSystems Thinking

Tools & Technologies

AI-Driven Quality Surveillance

Certifications & Qualifications

Board CertificationU.S. Physician LicenseNurse Practitioner License

Industry Keywords

Healthcare QualityClient AuditsConsultant EngagementHigh-Stakes Clinical WorkMember Journey Monitoring

About the role

Key responsibilities & impact

Responsible for the strategy, external representation, and program leadership for clinical services in high-stakes settings.
Lead the clinical quality approach to client audits, consultant engagement, and longitudinal quality assurance.
Represent Included Health in meetings with clients, consultants, health plans, and internal leaders.
Shape the vision for external-facing clinical quality work and build trusted relationships.
Ensure the development of systems to monitor member journeys and maintain service reliability over time.
Utilize AI-driven quality surveillance to modernize quality operations.

Requirements

What you’ll need

Physician or Nurse Practitioner with current unrestricted U.S. license in good standing.
Board certification required for physicians.
7+ years of clinical, healthcare quality, patient safety, or clinical operations experience with progressive responsibility.
3+ years of experience leading or materially shaping client-facing quality work, external audits, consultant engagement, or similar high-stakes external clinical work.
Demonstrated experience representing clinical services in consequential syncs with clients, consultants, auditors, health plans, or senior executives.
Strong experience in quality strategy, audit readiness, program development, and cross-functional leadership.
Excellent written and verbal communication skills, with the ability to tailor messaging to clinicians, clients, consultants, and executives.
Strong analytical and systems-thinking skills, with comfort interpreting quality and operational data.
Proven ability to build relationships, influence without authority, and lead through ambiguity.

Benefits

Comp & perks

Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work