Billing Specialist

Included Health

Billing Specialist managing invoicing, payment application, and collections follow-up at Included Health. Ensuring accurate billing and customer account management in a remote work environment.

Posted 6/22/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Generate routine customer invoices accurately and on time in accordance with contractual terms and established billing schedules.
Perform first-level invoice review to support billing accuracy across standard and recurring customer workflows.
Apply customer payments and credits accurately, and help reduce unapplied cash and open reconciling items.
Monitor customer account balances and perform routine collections follow-up on past-due invoices.
Research basic billing issues, payment discrepancies, and account questions, and escalate more complex issues as needed.
Complete client account reconciliations when needed.
Support credit memo processing and account maintenance activities in a timely and accurate manner.
Coordinate with Customer Success, Revenue Accounting, Rev Ops, Data, and other internal partners to resolve billing blockers and obtain support needed for invoicing and collections follow-through.
Review billing outputs against customer-specific rules, support files, and source data to identify inconsistencies before invoices are sent.
Maintain organized documentation of billing support, customer follow-up, and account activity to support auditability and operational continuity.
Identify recurring issues and contribute to process improvements that strengthen billing timeliness, account accuracy, and collections performance.
Complete ad hoc reporting and project requests as assigned.

Requirements

What you’ll need

Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
1-3 years of experience in billing, accounts receivable, cash application, collections, or a related finance operations role.
Experience working in a high-volume, detail-sensitive environment with recurring deadlines.
Familiarity with invoice generation, reconciliations, payment application, collections support, and issue resolution.
Strong attention to detail and ability to maintain accuracy in manual and exception-based processes.
Solid written and verbal communication skills, including the ability to follow up professionally with customers and collaborate effectively with internal teams.
Strong organizational skills and ability to manage multiple priorities in a dynamic environment.
Intermediate Excel skills and comfort working across spreadsheets and multiple systems.
ERP experience preferred; Workday experience is a plus.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Included Health Website LinkedIn All Job Openings 1001 - 5000 employees ☁️ SaaS 🤝 B2B 👥 HR Tech SaaS
B2B
HR Tech Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity. Billing Specialist 🔥 21 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 📊 Billing Specialist 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Generate routine customer invoices accurately and on time in accordance with contractual terms and established billing schedules.
Perform first-level invoice review to support billing accuracy across standard and recurring customer workflows.
Apply customer payments and credits accurately, and help reduce unapplied cash and open reconciling items.
Monitor customer account balances and perform routine collections follow-up on past-due invoices.
Research basic billing issues, payment discrepancies, and account questions, and escalate more complex issues as needed.
Complete client account reconciliations when needed.
Support credit memo processing and account maintenance activities in a timely and accurate manner.
Coordinate with Customer Success, Revenue Accounting, Rev Ops, Data, and other internal partners to resolve billing blockers and obtain support needed for invoicing and collections follow-through.
Review billing outputs against customer-specific rules, support files, and source data to identify inconsistencies before invoices are sent.
Maintain organized documentation of billing support, customer follow-up, and account activity to support auditability and operational continuity.
Identify recurring issues and contribute to process improvements that strengthen billing timeliness, account accuracy, and collections performance.
Complete ad hoc reporting and project requests as assigned. 🎯 Requirements
Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
1-3 years of experience in billing, accounts receivable, cash application, collections, or a related finance operations role.
Experience working in a high-volume, detail-sensitive environment with recurring deadlines.
Familiarity with invoice generation, reconciliations, payment application, collections support, and issue resolution.
Strong attention to detail and ability to maintain accuracy in manual and exception-based processes.
Solid written and verbal communication skills, including the ability to follow up professionally with customers and collaborate effectively with internal teams.
Strong organizational skills and ability to manage multiple priorities in a dynamic environment.
Intermediate Excel skills and comfort working across spreadsheets and multiple systems.
ERP experience preferred; Workday experience is a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Billing Specialist 🕒 2 days ago Palco, Inc. 51 - 200 Website LinkedIn All Job Openings Billing Specialist supporting the Billing Manager in financial management services. Involves billing, reconciliation, and compliance tasks for programs supported by Palco. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist Utility Billing Specialist 🕒 3 days ago Edmunds GovTech 51 - 200 🏢 Enterprise 🏛️ Government Website LinkedIn All Job Openings Utility Billing Specialist responsible for customer billing services at EGT, ensuring accurate invoicing and data management in a fast-paced environment. 🇺🇸 United States – Remote 💵 $60k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist Associate Billing Analyst 🕒 3 days ago L3Harris Technologies 10,000+ employees 🚀 Aerospace 🔒 Cybersecurity Website LinkedIn All Job Openings Billing Analyst preparing billing invoices for various government contracts. Collaborating with Project Finance team and ensuring accuracy of invoices with a deadline-oriented approach. 🇺🇸 United States – Remote 💵 $48.5k - $104k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist 🦅 H1B Visa Sponsor Insurance Billing/Collection Assistant II – Department of Medicine 🕒 4 days ago WashU IT 501 - 1000 📚 Education 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Insurance Billing/Collection Assistant performing insurance follow-up and collection activities. Responsible for verifying accuracy of patient accounts and ensuring timely payment for physician services. 🇺🇸 United States – Remote 💵 $17 - $25 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist 🚫👨‍🎓 No degree required Insurance Billing/Collection Assistant II – Business Office 🕒 4 days ago WashU IT 501 - 1000 📚 Education 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Insurance Billing/Collection Assistant handling follow-ups on insurance billing for physician’s services. Verifying claims and expediting payments from various payers, ensuring timely and accurate billing. 🇺🇸 United States – Remote 💵 $17 - $25 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Billing Specialist 🚫👨‍🎓 No degree required View More Billing Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billingaccounts receivablecash applicationcollectionsinvoice generationreconciliationspayment applicationissue resolutionad hoc reportingprocess improvements

Soft Skills

attention to detailwritten communicationverbal communicationorganizational skillscollaborationability to manage multiple priorities

Certifications

Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business