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Included Health

Senior Manager, Procurement, Accounts Payable

Included Health

Leader managing procurement and accounts payable operations at Included Health. Overseeing contract negotiations and improving efficiency through strategic sourcing.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Rebuild and lead a more effective procurement and accounts payable operation
  • Own the future-state procurement operating model, strengthen position in contract negotiations
  • Help create a process that gives the business speed and flexibility while still protecting Included Health through the right controls, routing, and governance
  • Separate strategic sourcing and contract strategy from day-to-day purchasing administration
  • Provide oversight and support for the accounts payable function
  • Partner closely with Finance, Accounting/AP, Legal, IT/Security, and business owners
  • Oversee the teammate supporting procurement operations
  • Help the AP team solve issues, improve coordination across the organization, and remove friction in the invoice-to-pay process
  • Drive improvements to the invoice-to-pay process, including automation opportunities within Workday
  • Partner with AP and Accounting leadership to improve invoice routing, issue resolution, vendor communication, and cross-functional follow-through
  • Create clear ownership, SLAs, dashboards, and KPI reporting for cycle time, SLA adherence, early engagement, PO hygiene, and invoice processing
  • Lead change management and training for business owners regarding procurement policy and accountability
  • Identify savings, consolidation, and process improvement opportunities

Requirements

What you’ll need
  • 10+ years of procurement, strategic sourcing, vendor management, accounts payable operations, or related experience, including meaningful people leadership responsibility
  • Strong negotiation skills with a track record of improving commercial outcomes and leading complex vendor discussions
  • Demonstrated ability to lead a function or major operating area, make sound decisions in ambiguous situations, and translate strategy into operational execution
  • Proven experience building, redesigning, or scaling procurement, AP, or shared operational workflows in a fast-moving cross-functional environment
  • Highly organized and strategic, with the ability to manage competing priorities, solve complex operational problems, and bring structure and follow-through to ambiguous or broken processes
  • Experience leading a small team and influencing cross-functional partners without direct authority, while holding clear accountability for outcomes
  • Strong stakeholder management skills across Finance, Accounting, Legal, Security/IT, and business leadership
  • Experience with procurement and operational tooling such as Workday, Jira, contract lifecycle management (CLM) systems, ERP/P2P platforms, or strategic sourcing tools
  • Experience improving invoice-to-pay workflows, including process automation in Workday or similar systems, is strongly preferred
  • Track record of establishing metrics and using data to improve cycle time, savings, service levels, and operational performance
  • Experience operating with a high degree of autonomy, judgment, and cross-functional interaction in a role that balances strategic decision-making with day-to-day operational management
  • Experience in healthcare, a high-growth environment, or another complex regulated business is preferred

Benefits

Comp & perks
  • Included Health is an Equal Opportunity Employer
  • Consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law
  • Includes care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
procurementstrategic sourcingvendor managementaccounts payable operationsnegotiationprocess improvementinvoice-to-pay processautomationKPI reportingchange management
Soft Skills
leadershiporganizational skillsproblem-solvingstakeholder managementstrategic thinkingcommunicationinfluencingaccountabilitydecision-makingcross-functional collaboration