Medical Director – Virtual Primary Care
Included Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Operational Excellence: Lead the charge in ensuring operational excellence, setting the benchmark for quality, efficiency, and patient satisfaction.
- Process Improvement Initiatives: Spearhead cross-functional process improvement initiatives in collaboration with stakeholders across the organization to optimize our services and enhance overall team performance.
- Performance Management: Drive individual and team-level performance by implementing effective performance metrics, coaching strategies, and development plans to maximize potential and foster a culture of excellence.
- Accountability and Efficiency: Instill a sense of accountability and efficiency within teams, streamlining workflows, and optimizing resource allocation to meet and exceed organizational goals.
- Collaborative Leadership: Collaborate with leaders across the organization to align on strategic initiatives, customer-focused projects, and health outcomes, ensuring a seamless approach towards achieving our goals.
- Clinical Supervision: Provide required supervision for a team of nurse practitioners and other clinicians as indicated.
- Technology Integration: Champion the pursuit of product and platform upgrades that empower our clinical team to excel in their work, leveraging technology to enhance service delivery and client engagement.
- Clinical Responsibilities: Will be expected to maintain clinical duties and patient care at ~10% of their time.
Requirements
- 5 years of leadership experience including 3 years of managing teams, with a proven track record of driving operational excellence and cross-functional collaboration.
- MD, DO degree with minimum 5 years clinical experience; with deep experience in primary care including virtual care delivery.
- Active license and board certification in primary care specialty (Internal Medicine, Family Medicine or dual boarded in Internal Medicine/Pediatrics).
- Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve results.
- Demonstrated experience leading care delivery in value-based care arrangements (e.g., risk-bearing contracts, ACOs, shared savings models) with a track record of improving quality and cost outcomes.
- Excellent project management capabilities, particularly for identifying efficiencies and optimizing processes.
- Exceptional communication skills, both written and verbal, with the ability to engage and influence stakeholders at all levels.
- Strategic mindset with a focus on identifying opportunities for growth and value creation.
- Ability to adapt to a dynamic and fast-paced environment, managing multiple priorities effectively.
- Ability to work evenings and weekends as determined by business or patient needs
- Ability to travel up to 10%.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical experienceprimary carevirtual care deliveryperformance metricsprocess improvementproject managementvalue-based carerisk-bearing contractsACOshared savings models
Soft Skills
leadershipteam managementmotivationcommunicationstrategic mindsetadaptabilitycollaborationaccountabilityinfluencecoaching
Certifications
MDDOboard certification in primary care specialty