Included Health

Senior Consultant Relations Manager

Included Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $200,000 per year

Job Level

Senior

About the role

  • Build and maintain trusted relationships with influential consultants across assigned territories and firms
  • Proactively expand networks by developing new relationships with senior consultants and industry leaders
  • Serve as a primary relationship manager for consulting partners, including establishing partnership agreements with national consulting firms.
  • Partner with Sales Regional Vice Presidents (RVPs) on coordinated territory strategies that leverage consultant relationships
  • Identify priority consultants connected to key prospects and facilitate introductions to drive opportunity development
  • Support active opportunities by providing insights on consultant dynamics, positioning, and messaging that can improve win rate
  • Articulate Included Health’s value proposition and differentiated capabilities with consultant and broker partners
  • Educate the consultant community on Included Health’s products, solutions, and strategic vision, including exclusive previews prior to launching new products
  • Facilitate meetings and engagements with consultants to deepen understanding of Included Health’s offerings, and ultimately strengthen market positioning
  • Partner with Sales and Marketing to deliver targeted messaging and consultant awareness initiatives
  • Partner with Client Success teams on strategic accounts where consultant relationships are critical to renewals or upsell opportunities
  • Serve as a strategic advisor on consultant engagement strategies for priority clients
  • Help proactively address consultant concerns and influence outcomes in complex renewals or audits
  • Monitor consultant perspectives, industry trends, and emerging priorities across broker and consulting firms
  • Share actionable insights with Sales, Client Success, and cross-functional partners to inform strategy and market positioning
  • Capture and analyze feedback from consultants to inform messaging, product packaging, and future roadmap considerations

Requirements

  • 7+ years of client-facing experience in health and benefits (e.g., carrier, health tech, consulting, brokerage, or related health services).
  • Direct experience at a consulting or brokerage firm, preferably in a producer, client-facing, account management, or strategy role.
  • Proven ability to influence consultant recommendations and drive preference for specific solutions (e.g., improved win rates, expanded footprint, or increased pipeline influenced by consultants).
  • Demonstrated experience in consultative sales or advisory engagements, including uncovering needs, framing recommendations, and co-creating solutions with external partners.
  • Experience working in a high-growth, fast-changing environment, with examples of successfully prioritizing, adapting, and executing amidst evolving strategies and goals.
  • Strong relationship management skills, with a track record of managing a portfolio of external stakeholders (brokers, consultants, or strategic partners) and maintaining regular, structured touchpoints.
  • Comfort building and interpreting lightweight reporting (e.g., win/loss by firm, opportunity tracking, feedback themes) using tools such as Excel/Google Sheets and CRM systems (e.g., Salesforce or similar).
  • Executive presence and strong communication skills (written and verbal), with experience presenting to and facilitating discussions with senior audiences at client or consulting organizations.
  • Ability to synthesize qualitative and quantitative insights into clear recommendations and next steps for internal stakeholders (Sales, Client Success, Product, Marketing).
  • Strong cross-functional collaboration skills, with examples of partnering across Sales, Marketing, Product, or Analytics to translate market feedback into programs or improvements.
  • Ability to work independently, manage multiple priorities, and drive outcomes while also thriving in a team-based, highly collaborative environment.
  • Ability to travel (approximately 30%; may fluctuate with conference seasons and key firm meetings).
Benefits
  • Remote-first culture
  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  • Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
  • 12 weeks of 100% Paid Parental leave
  • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
  • Work-From-Home reimbursement to support team collaboration home office work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative salesaccount managementstrategy developmentrelationship managementreportingdata analysisopportunity trackingfeedback analysisproduct packagingmarket positioning
Soft Skills
influencecommunicationcollaborationadaptabilityprioritizationindependenceteamworkexecutive presenceproblem-solvingnetworking