Pediatric Behavioral Health Nurse Care Manager
Included Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $73,700 - $103,180 per year
Job Level
Mid-LevelSenior
About the role
- Deliver coordinated, family-centered virtual Care Management by phone that improves behavioral health outcomes for pediatric members.
- Develop personalized, goal-oriented care plans in collaboration with families and our multidisciplinary team.
- Support members through behavioral health treatment plans, transitions of care, and episodes of acute behavioral health crises.
- Help families navigate behavioral health systems, treatment options, benefits, and community-based resources.
- Partner with local pediatricians, behavioral health specialists, schools, and other care team members to ensure aligned, coordinated care.
- Provide compassionate, longitudinal support to families through continuous engagement and advocacy.
- Coordinate resources that address clinical, behavioral, and social determinants of health impacting the child and family.
Requirements
- Bachelor of Science in Nursing (BSN) required
- Must reside in a compact NLC state
- Active Compact RN license in good standing with the nursing board of their state
- Active California Nursing License
- Willingness to become licensed in multiple states
- Current CCM Certification preferred
- 5+ years Nursing experience
- 2+ years experience working in Behavioral Health Pediatric setting
- Be able and willing to work until shift schedule: Monday- Friday, 9am- 6pm PST
- Comfortable managing a wide range of pediatric behavioral health conditions including anxiety, depression, ADHD, autism spectrum disorders, and trauma-related diagnoses.
- Ability to manage volume while maintaining quality and a high standard of care.
- Flexible and adaptable in a fast-paced, rapidly evolving care delivery model.
- Familiar with HIPAA and committed to upholding the privacy and security of patient information.
- Excellent verbal and written communication skills; able to explain clinical concepts in parent-friendly language.
- Technologically competent and able to work across multiple electronic systems.
- Demonstrated success working in multidisciplinary teams to coordinate care.
- Deep understanding of cultural and socioeconomic factors influencing pediatric behavioral health.
- Exceptional attention to detail and documentation quality.
Benefits
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
- 12 weeks of 100% Paid Parental leave
- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Bachelor of Science in NursingNursing experienceBehavioral Health Pediatric experienceCCM CertificationManaging pediatric behavioral health conditionsCare ManagementGoal-oriented care plansClinical documentationPatient advocacyResource coordination
Soft skills
Compassionate supportCommunication skillsFlexibilityAdaptabilityAttention to detailTeam collaborationEngagementQuality managementCultural competenceProblem-solving
Certifications
Active Compact RN licenseActive California Nursing LicenseCCM Certification