inBeat Agency

Lead Project Manager

inBeat Agency

full-time

Posted on:

Location Type: Remote

Location: South Africa

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About the role

  • Lead PM Team Performance & Development: Hire, train, and manage a team of Project Managers and Senior PMs. Run regular performance reviews with clear expectations and KPIs. Quickly identify strong vs. weak performers, coach talent, and take action when needed. Build a strong, accountable PM team where ownership is the standard.
  • Own Delivery Execution & Accountability: Ensure every account has a clearly accountable PM with defined timelines and ownership. Hold PMs accountable for on-time delivery, proactive communication, and timely escalation. Step in when delivery is at risk and ensure PMs own outcomes, not just coordinate tasks.
  • Build & Refine PM Systems: Create and optimize PM systems using ClickUp, Notion, and Airtable (workflows, KPI dashboards, tracking). Ensure systems drive accountability and clarity across tasks, timelines, and ownership—not just documentation.
  • Manage Resource Planning & Team Capacity: Own PM team capacity across all accounts. Ensure proper allocation of time, talent, and seniority. Anticipate hiring needs based on pipeline growth and workload demands.
  • Drive Escalation Identification & Coordination: Ensure delivery risks are surfaced early and consistently. Maintain clear visibility on at-risk accounts, active issues, and breakdown patterns. Ensure escalations are well-documented, structured with context, and routed effectively to the Head of Client Services.
  • Develop PM Training & Standards: Build onboarding and training programs for PMs. Define what "being a great PM" looks like at inBeat. Level up the team's ability to own projects, communicate clearly, and drive results.
  • Enable Cross-Functional Alignment: Partner closely with Head of Client Services (escalations + feedback loops), Account Management (handoffs and expectations), Influencer Marketing, Creative Strategy, Paid Media, and Ops teams to ensure seamless execution and no gaps in ownership.

Requirements

  • Perfect written & spoken English
  • Experience managing a PM team of 8+ people
  • Marketing, advertising, or creative agency background
  • Proven track record of building PM systems and driving team performance
  • Experience with ClickUp, Notion, or similar project management tools
  • LATAM or South Africa based (for time zone alignment)
Benefits
  • Unlimited Time Off & Sick Days
  • Flexible hours
  • Fully remote (with the possibility to work from anywhere)
  • Work closely with co-founders and Head of Client Services
  • Build and scale a PM function from the ground up
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementperformance managementresource planningteam capacity managementescalation managementKPI developmentonboardingtraining program development
Soft Skills
leadershipcoachingcommunicationaccountabilityproblem-solvingcross-functional collaboration