AI & Systems Operations Manager
inBeat Agency
full-time
Posted on:
Location Type: Remote
Location: South Africa
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About the role
- Audit existing business processes across teams (ops, delivery, sales, finance, recruiting, etc.)
- Identify bottlenecks, redundancies, and manual work.
- Translate business needs into structured systems and workflows.
- Continuously improve how work moves through the organization.
- Build automations using n8n, Zapier, Make, and native tool automations.
- Integrate tools like Airtable, ClickUp, CRMs, Slack, Google Workspace.
- Apply AI thoughtfully: LLMs, agents, internal copilots, document processing, summarization, routing, QA, etc.
- Own implementation end-to-end — from idea → build → QA → rollout.
- Maintain clean documentation, SOPs, and system maps.
- Ensure reliability, error handling, and long-term maintainability.
- Partner with team leads to ensure systems actually work in practice.
Requirements
- 3–6+ years in operations, project management, systems, or process improvement roles
- Deep experience with workflow automation (n8n, Zapier, Make)
- Strong working knowledge of Airtable, ClickUp, Notion, and modern SaaS tools
- Demonstrated use of AI in business workflows (LLMs, agents, automation, etc.)
- Ability to translate business requirements into technical execution
- Strong documentation and communication skills
Benefits
- Unlimited Time Off & Sick Days
- Flexible hours
- Fully remote (with the possibility to work from anywhere)
- Global pods (meet creatives from all around the world)
- High opportunity for growth!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow automationn8nZapierMakeAirtableClickUpNotionAILLMsdocument processing
Soft Skills
communicationdocumentationprocess improvementproblem-solvingcollaborationorganizational skillsattention to detailcritical thinkingadaptabilityleadership