Inatai Foundation

Business Systems Analyst

Inatai Foundation

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Salary

💰 $98,000 - $120,000 per year

About the role

  • Manage strategic technology projects across the foundation
  • Partner with the IT Director to propose strategic IT work efforts to improve the foundation’s technology infrastructure
  • Define project scope, goals, and deliverables that support foundation objectives
  • Work with team members and technology consultants to gather business and system requirements
  • Liaise with project stakeholders on an ongoing basis, ensuring effective communication and project alignment with foundation needs
  • Act as a liaison between internal teams and vendors, ensuring projects are properly resourced and executed
  • Support vendor selection, contract negotiations, and performance evaluations
  • Manage changes to the project scope, project schedule, and project costs using proper verification techniques.
  • Maintain comprehensive project documentation for reference and reporting purposes
  • Provide team member support on technology projects, questions, and issues as needed
  • Troubleshoot and help find resolution on issues that arise for team members
  • Partner with team members to explore how technology can support their work
  • Create and/or lead additional technology-related trainings on an ongoing basis
  • Provide training and support for end-users to improve adoption and effective use of IT systems
  • Administer and maintain key SaaS applications (e.g., Salesforce, MS 365, etc.) ensuring system security, compliance, and user access controls
  • Document IT workflows, policies, and procedures for knowledge sharing and standardization
  • Help troubleshoot various IT infrastructure issues as they arise
  • Contribute one’s own ideas, perspectives, and lived experiences to the emerging culture of the foundation
  • Assume other responsibilities and explore new opportunities that arise with the evolving needs and aspirations of the foundation

Requirements

  • 3+ years of experience in IT business analysis, project management, or a similar role.
  • Experience managing vendor relationships and resourcing IT projects.
  • Strong understanding of IT project management methodologies and tools, including agile project management techniques.
  • Experience with Microsoft 365 ecosystems, including SharePoint, OneDrive, and MS Teams.
  • Familiarity with SaaS system administration and IT governance principles.
  • Strong analytical and problem-solving skills with keen attention to detail.
  • Excellent communication and interpersonal skills with the ability to work across departments.
  • Ability to document business processes, requirements, and training materials effectively.
  • Strong organizational skills and ability to manage multiple projects simultaneously.
  • Ability to work productively and effectively work independently.
  • Familiarity with IT security best practices and compliance requirements.
  • A deep commitment to equity and racial justice, and strong alignment with our organizational values.
Benefits
  • Fully paid medical/dental/vision coverage for employees and dependent children (and partial coverage for partners and spouses)
  • 12% retirement contribution
  • Generous time off (29 days of flexible paid time off, eight paid holidays, and a year-end office closure from December 25 to January 1)
  • Paid family and medical leave (12 to 18 weeks)
  • A transit pass (where available)
  • Support for ongoing professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT business analysisproject managementvendor managementIT project management methodologiesagile project managementSaaS system administrationIT governance principlesanalytical skillsproblem-solving skillsdocumentation of business processes
Soft Skills
communication skillsinterpersonal skillsorganizational skillsattention to detailability to manage multiple projectsindependent workcollaborationtraining and supportadaptabilitycommitment to equity and racial justice