Business Analyst, Jira Specialist

In All Media

Senior Business Analyst (Jira Specialist) managing Jira Cloud implementations for a global technology firm. Collaborating with diverse teams and stakeholders to optimize business processes and workflows across various projects.

Posted 4/14/2026contractRemote • 🇲🇽 MexicoMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudSDLC

About the role

Key responsibilities & impact

Lead the setup and configuration of Jira projects, including sophisticated workflow design, custom fields, and issue type schemes.
Facilitate discovery sessions to gather requirements, translating business needs into high-quality user stories and clear acceptance criteria.
Design and manage Role-Based Access Control (RBAC) to ensure data security and organizational compliance.
Oversee the integration of Jira with critical enterprise systems, including PowerBI, Snowflake, and Salesforce.
Manage and prioritize backlogs, ensuring sprint-based delivery remains aligned with project milestones and stakeholder expectations.
Utilize JQL (Jira Query Language) to build advanced dashboards and reports that provide visibility into project health and team velocity.
Continuously evaluate and refine SDLC processes to improve software delivery efficiency and cross-team collaboration.

Requirements

What you’ll need

Extensive experience in Jira Cloud implementation, configuration, and optimization.
Proven expertise in requirements gathering, documentation, and stakeholder facilitation.
Deep understanding of Scrum/Agile methodologies and the ability to operate within high-speed, sprint-based environments.
Strong ability to write complex Jira Query Language filters for advanced reporting and automation.
Demonstrated ability to design and manage complex process workflows that map to real-world business cases.
Exceptional communication skills, with the ability to manage expectations and provide technical guidance to diverse stakeholders.
Proven experience working in Agile teams within 100% remote environments.
Fluent English for daily professional communication and documentation.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JiraJira Query LanguageRole-Based Access ControlSDLCrequirements gatheringworkflow designAgile methodologiesScrumreportingautomation

Soft Skills

communicationstakeholder managementfacilitationexpectation managementtechnical guidancecollaborationdocumentation