Customer Retention Specialist, B2B Inside Sales Representative
IMS Robotics UK Ltd
full-time
Posted on:
Location Type: Hybrid
Location: Meerbusch • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- Researching new customers, maintaining and expanding existing customer relationships, and supporting all field sales activities
- Proactive telephone acquisition of new customers
- Preparing and processing quotations, follow-up offers, orders and order confirmations
- Collaborating with and supporting various internal departments as well as our subsidiaries
Requirements
- Successfully completed commercial training or an equivalent qualification — motivated career changers welcome
- Initial experience in a call center, telesales or customer service is desirable
- Confident use of MS Office
- Very good German language skills; additional foreign language skills are an advantage
- Strong communication skills and enjoyment of telephone-based work
Benefits
- Family-owned company with flat hierarchies and an open, honest working culture
- Attractive additional benefits such as childcare subsidy, JobRad (company bike), employee events and food-truck events
- Innovative environmental technology “made in Germany”
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial trainingtelesalescustomer servicequotation preparationorder processing
Soft skills
strong communication skillsenjoyment of telephone-based work