General Manager

Imprint

General Manager for Imprint Payments driving growth in co-branded credit programs. Engage key partners while ensuring program performance and compliance.

Posted 5/6/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $200,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Cultivate and maintain strong relationships with key stakeholders at our partner brand, including senior executives, marketing teams, and operational leaders
Collaborate with our partners to develop and execute a strategic vision for the credit card program, aligning with their business objectives
Develop and implement strategies to drive the acquisition of new credit card customers while maximizing the value of existing cardholders
Monitor and analyze program performance, identify growth opportunities, and develop action plans to achieve program goals
Collaborate with the brand's marketing team to create effective promotional campaigns and marketing initiatives to increase cardholder engagement and usage
Lead annual and quarterly planning, budgeting, and forecasting processes to ensure the successful delivery of program goals
Analyze market trends and the competitive landscape to identify opportunities for product enhancements and promotions
Partner internally with the compliance team to ensure that the Credit Card programs adhere to all regulatory and compliance requirements
Implement risk management strategies to safeguard the program's financial health and minimize potential issues
Generate regular reports on program performance and provide insights and recommendations to senior management
Conduct in-depth data analysis to identify trends, customer behaviors, and areas for improvement
Work closely with cross-functional teams within Imprint Payments, including product, risk, compliance, customer service, and finance, to support the success of the Credit Card program

Requirements

What you’ll need

6+ years of relevant program and relationship management, operations, and marketing experience in financial services; experience in a co-brand credit card environment is preferred but not required. Experience in eCommerce and/or Sportsbook is also a plus.
Proven ability to play a client services role with demonstrated ability to marry the goals of two brands to drive mutual growth
Exceptional project management skills with the ability to handle multiple priorities and initiatives and execute flawlessly
Strong business acumen - track record of owning and managing P&Ls, with the ability to leverage data and insight to inform decision-making
Budgeting and planning - experience allocating marketing budgets, forecasting account growth, and leading annual and quarterly planning processes
Strong communication skills, with the ability to present in front of large audiences including executive stakeholders
Balance of creativity and analysis – the ability to turn data & insights into action
Experience leading cross-functional projects, with high attention to detail
Collaborative mindset - has a problem-solving approach with a can-do attitude
Excellent presentation and data organization skills. Proficiency in Google Workspace (e.g. Gmail, Docs, Sheets, Slides, Drive) a plus

Benefits

Comp & perks

Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Additional health coverage includes access to One Medical and the option to enroll in an FSA
20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

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Hard Skills & Tools

program managementrelationship managementoperations managementmarketing strategydata analysisbudgetingforecastingproject managementrisk managementP&L management

Soft Skills

communicationcollaborationproblem-solvingcreativityattention to detailclient servicesstrategic visionpresentation skillsorganizational skillsmulti-tasking