Marketing Program Manager

Imprint

Marketing Program Manager at Imprint designing and optimizing marketing workflows for end-to-end execution. Collaborating across cross-functional teams to ensure timely campaign delivery.

Posted 5/5/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Own the design, implementation, and continuous optimization of Imprint's marketing workflow and process infrastructure
Build and enforce SLAs, work-back schedules, and Gantt charts that keep cross-functional teams on task and campaigns on track
Drive intake, scoping, and planning rhythms in partnership with GMs, co-brand partners, and internal stakeholders
Act as the operational owner of campaign delivery—ensuring work moves efficiently through Creative, Lifecycle, Marketing Ops, and Go-to-Market
Use data and process metrics to identify bottlenecks, measure adherence to SLAs, and surface accountability gaps
Build AI-driven automation and efficiency improvements into workflow (e.g., briefing, QA, reporting)
Partner with Marketing, Creative Design, Lifecycle, Marketing Ops, and Go-to-Market teams to align on capacity, timelines, and delivery standards
Maintain visibility and reporting on campaign status, blockers, and delivery health across leadership

Requirements

What you’ll need

5-7+ years of marketing program management, marketing operations, or campaign operations experience
Demonstrated ability to design, implement, and optimize end-to-end workflows in high-volume marketing environments
Strong project management skills with experience building work-back plans, Gantt charts, SLAs, and process documentation
Proficiency with Google Sheets for project tracking, capacity planning, and process management
Familiarity with marketing and creative tools such as Figma, Braze, Jira, and Notion (understanding how they are used in workflow context)
Data-driven approach to tracking performance, identifying process gaps, and enforcing accountability
Comfortable driving rigor and holding cross-functional teams accountable to timelines and delivery standards
Natural inclination toward process optimization and operational excellence
Nice to Have: Experience in FinTech or high-volume e-commerce marketing environments (e.g., daily personalized email programs)

Benefits

Comp & perks

Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Additional health coverage includes access to One Medical and the option to enroll in an FSA
20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

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Hard Skills & Tools

marketing program managementmarketing operationscampaign operationsworkflow designprocess optimizationproject managementcapacity planningdata analysisperformance trackingprocess documentation

Soft Skills

cross-functional collaborationaccountabilitycommunicationorganizational skillsproblem-solvingattention to detailleadershipadaptabilitytime managementprocess improvement