Imply

Architect

• Partner with the sales team in pre-sales engagements to design and present solutions for Imply Lumi addressing observability, SIEM, and adjacent analytics use cases.
• Leverage deep expertise in Splunk and familiarity with related tools such as Cribl, Grafana, and Elastic to ensure seamless integration into customer environments.
• Lead technical discovery, proof-of-concept, and pilot deployments, ensuring smooth onboarding, measurable value delivery, and alignment with customer business objectives.
• Provide advanced troubleshooting during pre-sales and early adoption phases to build customer trust and ensure long-term success.
• Serve as a trusted advisor by identifying optimization opportunities, uncovering additional use cases, and sharing best practices for managing observability and security data at scale.
• Collaborate with product management and engineering to share customer feedback, address solution gaps, and influence the Lumi roadmap to improve product-market fit.
• Help achieve revenue targets set by the company and support expansion opportunities.
• Keep opportunity information up-to-date in Salesforce and other tools in partnership with the Sales team.

Senior Customer Architect

Product Manager

• Define and drive the product roadmap for data management capabilities that support observability and security use cases
• Partner with engineering to prioritize and deliver features such as high-scale ingestion, tiered storage, compression, compaction, and retention management
• Deeply understand customer needs for ingesting, storing and querying observability and security data—translate those into clear product requirements
• Collaborate cross-functionally with marketing, sales, and customer success to ensure strong GTM execution and adoption of backend capabilities that unlock end-user value
• Drive performance benchmarking, cost modeling, and usability improvements that enhance the total customer experience
• Represent the voice of the customer internally and help shape a culture of customer-centric product development

Senior Customer Architect

Senior Product Manager