Impiricus

Healthcare Coordinator – Clinical Research

Impiricus

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Salary

💰 $90,000 - $110,000 per year

About the role

  • End-to-end ownership of healthcare provider requests, including samples, patient assistance programs, trial matching, and educational resources
  • Tracking, prioritization, and execution of requests in a high-volume, fast-moving environment
  • Identify inefficiencies in workflows and contribute to continuous process improvement
  • Building, refining, and documenting SOPs as we scale
  • Provide exceptional customer service while adhering to healthcare compliance requirements.

Requirements

  • Active healthcare license (i.e., RN, PharmD, MD, or DO), patient-facing clinical experience (MA, LPN, BC, etc.)
  • familiarity with clinical research required
  • Minimum 3+ years of clinical or healthcare experience
  • Strong verbal and written communication skills in English
  • Experience with management systems (such as Jira or Zendesk)
Benefits
  • Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
  • HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
  • Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
  • Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
  • Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
  • Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
  • Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
  • 401(k): Save for your future with tax advantages (and company match!)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical researchpatient assistance programsSOP documentationworkflow optimization
Soft Skills
customer servicecommunicationprioritizationexecutionprocess improvement
Certifications
RNPharmDMDDOMALPNBC