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Impellam Group

Employee Experience Ambassador

Impellam Group

Employee Experience Ambassador at Impellam managing W-2 payroll workers and ensuring smooth onboarding processes. Responsible for compliance and providing an enjoyable employment experience.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $56,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing onboarding activities and ensuring contractual compliance while providing a positive employment experience. Strong communication skills are essential for effectively coordinating with candidates and employees throughout the onboarding process.

Highest-signal resume keywords
Human Resources ExperienceCustomer Service ExperienceOnboarding CoordinationInterpersonal SkillsVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Onboarding ManagementContractual ComplianceWorker AdministrationCandidate CoordinationBackground Document Collection
Soft Skills
Interpersonal SkillsCommunication Skills
Industry Keywords
StaffingVMSMSPService Industries

About the role

Key responsibilities & impact
  • Responsible for managing on-boarding activities, contractual compliance, and ongoing worker administration
  • Act as single point of contact for Pre-Selected/Pre-Identified W2 employee candidates
  • Present offer of employment, coordinate start dates, and collect missing onboarding and background documents
  • Thoroughly explain the onboarding process to the candidate and coordinate all new hire paperwork
  • Maintain contact with employees to ensure an overall enjoyable employment experience

Requirements

What you’ll need
  • 1-2 years of experience in Human Resources
  • 2-3 years of Customer Service Experience; call center experience is a plus although this is not a call center role
  • 1-2 years of experience within the Staffing, VMS or MSP or similar service industries
  • High degree of interpersonal skills
  • Ability to communicate extremely well, both verbally and in writing

Benefits

Comp & perks
  • Employee Experience Ambassador position responsible for managing W-2 payroll workers
  • Commitment to a safe and healthy workplace
  • Participation in compliance training to meet HSE obligations
  • Fostering collaboration and building connections within the company