Personal Lines Account Manager

Impact Performance Team

Personal Lines Account Manager managing personal insurance accounts in Miami. Focused on servicing clients and supporting account growth within a reputable insurance agency.

Posted 6/18/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and service a portfolio of personal lines accounts, ensuring accurate coverage and timely renewals
Process endorsements, policy changes, billing inquiries, and coverage updates with strong attention to detail
Conduct proactive policy reviews to identify coverage gaps and account rounding opportunities
Prepare renewal proposals and remarket accounts when necessary to ensure competitive coverage and pricing
Provide responsive, solution oriented customer support via phone, email, and in person interactions
Maintain accurate documentation within the agency management system and adhere to compliance guidelines
Partner with producers and team members to support client retention, cross sell efforts, and overall client satisfaction

Requirements

What you’ll need

Minimum of 2 years of Personal Insurance Account Management experience required
Strong professionalism and ethical standards
Consistent follow through on deadlines meetings and client commitments
Must be located within a 3 hour drive of Miami, FL and able to commute to the office as required

Benefits

Comp & perks

100% health insurance
401(k) with company match (up to 3%)
Group disability and life insurance
15 days PTO while on salary.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Personal Insurance Account ManagementPolicy changes processingCoverage updatesRenewal proposals preparationDocumentation maintenanceCompliance adherence

Soft Skills

Attention to detailCustomer supportProfessionalismEthical standardsFollow throughClient satisfaction