IMPaCT Care

Chief Technology Officer

• Oversee a team of 15 engineers who build and support the IMPaCT software application
• Prioritize, refine, and execute on our technical backlog
• Deliver high quality software and maintain/extend the tooling that tests, monitors, and scales our systems
• Serve as the primary on-shore production engineer
• Lead a small team of security and IT professionals to maintain strong security stance
• Guide tech strategy (including AI adoption) with a balance of innovation and fiscal responsibility

Head of Technology

Engineering Manager

• Oversee a team of 15 engineers who build and support the IMPaCT software application
• Prioritize, refine, and - most importantly - execute on our technical backlog
• Ensure that we deliver high quality software and maintain/extend the tooling that tests, monitors, and scales our systems
• Serve as the primary on-shore production engineer
• Lead a small team of security and IT professionals to maintain IMPaCT’s strong security stance
• Lead execution of our EHR interoperability
• Work across the company to be the voice of IMPaCT’s technology
• Guide tech strategy (including AI adoption) with a balance of innovation and fiscal responsibility

VP of Engineering

People Operations

• Help lay the infrastructure (HRIS, handbooks, onboarding, performance management) to support rapid headcount growth over the next five years
• Turn HR processes (e.g., hiring, onboarding, performance reviews) into auditable scalable systems, each with their own KPIs
• Team with hiring managers to quickly source and screen amazing new hires
• Help to ensure that IMPaCT culture can be scaled as we rapidly grow
• Work with supervisors to manage a rapidly growing workforce, which includes a mix of corporate employees and frontline CHWs

Vice President of People

Human Resources

• Help lay the infrastructure (HRIS, handbooks, onboarding, performance management) to support rapid headcount growth over the next five years
• Turn HR processes (e.g., hiring, onboarding, performance reviews) into auditable scalable systems, each with their own KPIs
• Team with hiring managers to quickly source and screen amazing new hires
• Helps to ensure that IMPaCT culture can be scaled (i.e. through rituals like a company retreat) as we rapidly grow
• Work with supervisors to manage a rapidly growing workforce, which includes a mix of corporate employees and frontline CHWs working in homes and communities

Vice President, Human Resources

Business Intelligence Developer

• Own the Standard Reporting Suite: Collaborate with data scientists and developers to design, refine, and conduct rigorous quality assurance on all 'off-the-shelf' reports
• Drive Business Intelligence (BI): Leverage Excel, Power BI, and Tableau to extract, clean, analyze, and visualize data, delivering critical, actionable insights during customer-facing meetings
• Establish a Custom Reporting Strategy: Partner with customer-facing teams to translate complex business and clinical questions into technical requirements, and design and govern a scalable system for the creation and organization of custom reports
• Support Data Operations & Reliability: Triage customer-reported issues using Datadog logs, metrics, and traces; diagnose data issues versus product defects, collaborating with engineering on resolution, and contribute to root cause analysis and recurring issue prevention

Head of Technology

VP of Engineering

Vice President of People

Vice President, Human Resources

Business Intelligence Engineer