Outbound Sales Call Center Agent

IMPACT BRANDS

Outbound Sales Call Center Agent conducting high-volume sales calls for health and beauty products. Join a U.S.-based company with a collaborative global team culture.

Posted 5/6/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $600 - $800 per monthWebsite

About the role

Key responsibilities & impact

Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
Clarify information and provide recommendations and solutions to customers via telephone calls
Build positive work relationships with customers to enhance the image and public perception of a company
Strive to improve customer satisfaction through excellent customer service
Place outbound calls to customers to promote new products and services
Complete call notes and call reports as necessary and update them in the database
Obtain and evaluate all relevant data to handle complaints and inquiries
Keep a high level of knowledge about existing products and services
Perform other related tasks as assigned

Requirements

What you’ll need

2–4 years of experience in outbound sales, telesales, or call center environments
Proven cold-calling experience with strong objection-handling abilities
Strong phone presence with excellent communication, customer service, and sales skills
Excellent written and spoken English communication skills (C1/C2 level)
Customer-focused mindset with the ability to adapt communication to different personality types
Strong problem-solving, interpersonal, and active listening skills
Ability to multitask, prioritize, and manage time effectively
Ability to work under pressure and handle stressful situations appropriately
Proficiency in relevant computer applications and CRM systems
Self-motivated, growth-oriented, and committed to long-term career development
Proven experience in closing high-ticket offers such as coaching, medical, wellness, or consulting services (preferred)
Ability to sell across multiple price points and product types
Consultative, ethical, and client-first approach to sales
Strong discipline in pipeline management, follow-up, and lead nurturing
Familiarity with medical, health, wellness, info-products, or food supplements is considered an advantage
Technical and Workspace Requirements: A laptop or desktop computer capable of handling daily work tasks efficiently

Benefits

Comp & perks

Competitive base salary + performance-based commission opportunities
Strong earning potential with uncapped commissions
Professional training, coaching, and continuous skill development
Supportive, growth-focused, and collaborative global team culture
Permanent work-from-home setup
Long-term career growth opportunities
Vacation and Health Leaves
Health Budget
Internet Subsidy
Team-building activities and virtual events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

outbound salestelesalescold-callingobjection-handlingcustomer serviceCRM systemspipeline managementlead nurturingconsultative salesclosing high-ticket offers

Soft Skills

communication skillscustomer-focused mindsetproblem-solvinginterpersonal skillsactive listeningmultitaskingtime managementability to work under pressureself-motivatedgrowth-oriented