Impact BPO

Collections Specialist

Impact BPO

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Recover outstanding client accounts
  • Contact customers via phone, email, or other channels to follow up on payments
  • Negotiate payment plans and resolve account issues
  • Maintain accurate records of all collection activities
  • Provide excellent customer service while meeting collection targets

Requirements

  • Bilingual (English & Spanish)
  • Previous experience in sales or collections, preferably handling U.S. campaigns
  • Strong negotiation and communication skills
  • Results-driven with the ability to meet targets
Benefits
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
negotiation skillscommunication skillscustomer serviceresults-drivenability to meet targets