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Revenue Cycle Performance Analyst
Impact AdvisorsRevenue Cycle Performance Analyst responsible for quality audits and performance reports in healthcare management consulting. Collaborating with cross-functional teams to enhance operational excellence and client success.
About the role
Key responsibilities & impact- Conduct comprehensive quality audits of revenue cycle processes for individual reps, coders, and supervisors to ensure compliance and performance standards are met.
- Prepare and deliver quality scorecard performance reports to operational leaders highlighting trends, successes, and areas for improvement.
- Identify opportunities for training for new and tenured employees, ensuring they are equipped with the knowledge and tools to succeed.
- Support SOPs and Job aids for on-shore and off-shore teams.
- Identify underperforming workflows and draft mitigation plans to address issues and restore optimal performance.
- Collaborate with cross-functional teams to support continuous improvement initiatives and best practices in revenue cycle operations.
Requirements
What you’ll need- High School Diploma or equivalent required.
- 15+ years of experience in healthcare revenue cycle functions, including Front End (registration, scheduling, financial clearance), Mid-Cycle (coding and charging), or Back End (billing, follow up, denials, and reimbursement).
- Ability to demonstrate improved and sustained performance in revenue cycle KPIs; either through management or individual contribution
- 5+ years of hands-on experience with Epic systems, including reporting and workflow optimization.
- Proven ability to analyze complex data and translate findings into actionable insights.
- Proven ability to create process documentation and communicate to operational resources
- Strong communication and leadership skills with the ability to influence and mentor others.
- Certification in healthcare revenue cycle (e.g., CRCR, CHFP) is a plus.
- Experience working in a consulting or client-facing environment.
- Client facing reporting
- Experience with multiple clients or platforms (Epic HB/PB, Coding, AR, Front End)
- Experience with remote coaching
- Ability to travel 1x per quarter to near-shore location
Benefits
Comp & perks- Additional benefits and perks may also be available, depending on the position and employment terms
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare revenue cycleFront End processesMid-Cycle processesBack End processesEpic systemsdata analysisprocess documentationworkflow optimizationKPI performance improvementremote coaching
Soft Skills
communicationleadershipmentoringinfluencingcollaborationtrainingproblem-solvinganalytical thinkingcontinuous improvementclient-facing skills
Certifications
CRCRCHFP