Act as a leader in the Willow InPatient application area, demonstrating expert technical skills for their application.
Provide regular mentorship to ensure the success of their application team.
Oversee the quality of work product for their application and others.
Consult on and provide solutions that consider upstream, downstream, and enterprise effects of changes made within the system.
Interact regularly with leaders at their assigned clients.
Contribute to engagement strategy and are accountable to the success of their assigned engagements.
Serve as a model for other analysts.
Perform design, build, and test application functions with minimal errors.
Aid in continuous improvement of service standards like ticket documentation.
Keep up to date with all new functionalities that are released for the EHR system.
Identify opportunities for business and scope expansion.

Requirements

Bachelor's degree or equivalent in healthcare informatics, computer science, or a related field.
Certification (or equivalent) In their EHR of expertise (For Epic roles, certification required) - Williow InPatient
Strong understanding of EHR systems, implementations, support methodologies, integrations, and third-party applications related to their scope of expertise.
Experience leading teams or large projects.
Strong technical skills and familiarity with data analysis tools.
Experience with ITSM for work management and support services.
Expertise building standardized documentation tools.
Expertise completing discovery and requirements gathering for application build or projects.
Five (5) years of technical application build and migration experience.
Excellent communication and interpersonal skills.
Problem-solving and analytical abilities.
Ability to work both independently and as part of a team.
Experience leading small projects or initiatives.

Benefits

Health insurance
401(k) matching
Flexible work arrangements
Professional development opportunities
Annual discretionary bonus
Annual performance bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EHR systemsdata analysisapplication buildmigrationrequirements gatheringdocumentation toolsITSMsupport methodologiesintegrationsthird-party applications

Soft Skills

leadershipmentorshipcommunicationinterpersonal skillsproblem-solvinganalytical abilitiesteamworkindependenceengagement strategyquality oversight

Certifications

Bachelor's degree in healthcare informaticsBachelor's degree in computer scienceEHR certification (Willow InPatient)