Case Manager II, Global Visa Practice

ImmigrationJobs

Global case manager at WR Immigration managing immigration cases and advising clients on global mobility programs. Collaborating with attorneys, clients, and local advisors for visa processing.

Posted 7/13/2026full-timeRemote • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing immigration cases and global mobility programs, ensuring compliance with service level agreements while providing strategic advice. Proficient in client communication, case strategy development, and mentoring junior team members.

Highest-signal resume keywords

Global Mobility ManagementImmigration Case StrategyClient CommunicationAttention to DetailTime Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementVisa ProcessingDatabase ManagementReport PreparationWorkflow Implementation

Soft Skills

OrganizationPrioritizationCommunication

Tools & Technologies

WRapid ReportsInternal Databases

Industry Keywords

Global MobilityInternational ImmigrationService Level AgreementsClient OnboardingSubject Matter Expert

About the role

Key responsibilities & impact

Under the supervision of attorneys and managers, manage clients’ immigration cases from initiation to conclusion including establishing case strategy
Oversee the work of local advisors to ensure that all necessary steps are being taken during the course of each case
Independently lead client calls for business visa cases and work visas and permits where local advisor is included in the call
Maintain accurate records and update internal databases in a timely and consistent manner
Adhere to current WR and client-specific Service Level Agreements (SLAs)
Proactively manage clients’ global mobility programs to ensure that clients are provided with strategic advice to ensure the smooth functioning of their programs
Play a key role in client onboarding, including ensuring that clients have access to an appropriate suite of standard WRapid reports and submitting requests for custom reports to management or IT as appropriate
Prepare client presentations for attorney or manager review and delivery
Learn and implement WR-specific case workflows as developed by Global practice leadership
Develop an advanced understanding of the global mobility requirements for the countries in which the firm’s clients are traveling
Utilize existing organizational tools and participate in the development of new tools and processes to facilitate management of a high volume of cases at any given time
Serve as a subject matter expert for 3 to 5 countries and assist in training junior team members on same and/or serving as a case mentor on same
Review business visa and other straightforward case-related drafts from more junior team members as assigned by manager or attorney

Requirements

What you’ll need

Bachelor’s degree with strong academic record
2-5 years of experience in global mobility or international immigration
Excellent organization and time management skills
Superb attention to detail
Ability to prioritize multiple projects in a high-volume, fast-paced environment
Clear and effective communication skills, especially in a professional email setting.

Benefits

Comp & perks

paid time off and paid holidays
medical, dental, vision, and life insurance coverage
health savings and flexible spending accounts to help offset healthcare and dependent care expenses
multiple retirement plan options (401k & Roth 401k)
access to an employee assistance program