Senior Solutions Architect
Blue Cross Blue Shield Association
AWSCloudJavaJavaScriptPython
Solutions Engineer
Immedica Pharma AB
full-time
Posted on:
Location: Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AngularAWSCloudIoTPostgresSpringSpring BootSpringBoot
About the role
- Partner with sales and account management teams to lead technical onboarding for new customers.
- Gather customer requirements and translate them into product configurations, integrations, and technical solutions.
- Troubleshoot issues in real-time and implement code fixes or scripts when needed.
- Conduct technical demos and explain our platform capabilities to prospective customers.
- Configure and maintain customer environments, ensuring data accuracy and secure device integrations.
- Collaborate with engineering to escalate and resolve complex issues, and advocate for product improvements based on customer feedback.
- Document solution designs, implementation steps, and customer-specific configurations.
- Serve as a trusted technical resource throughout the customer lifecycle.
- Roll up your sleeves to write code, fix issues, and ensure a smooth onboarding and operational experience.
Requirements
- 3–5 years of experience in a technical role (solutions engineering, software engineering, implementation engineering, or similar).
- Experience in SaaS product environments, preferably in healthcare, IoT, or data-driven products.
- Familiarity with our stack (Angular, Spring Boot, PostgreSQL) a plus; strong technical fundamentals required.
- Proficiency in at least one modern programming language and willingness to learn our stack.
- Understanding of web application architecture, APIs, and database concepts.
- Experience troubleshooting production issues and delivering quick fixes.
- Comfortable with AWS or similar cloud infrastructure.
- Demonstrated ability to work with both technical and non-technical stakeholders.
- Ability to participate in meetings, conduct demonstrations, and work at a computer for extended periods.
- In-office presence in Philadelphia preferred; some travel to customer sites may be required.
