Solutions Engineer

Immedica Pharma AB

full-time

Posted on: 9/4/2025

Origin: • 🇺🇸 United States • Pennsylvania

✨ AI Apply

Mid-LevelSenior

AngularAWSCloudIoTPostgresSpringSpring BootSpringBoot

About the role

Partner with sales and account management teams to lead technical onboarding for new customers.
Gather customer requirements and translate them into product configurations, integrations, and technical solutions.
Troubleshoot issues in real-time and implement code fixes or scripts when needed.
Conduct technical demos and explain our platform capabilities to prospective customers.
Configure and maintain customer environments, ensuring data accuracy and secure device integrations.
Collaborate with engineering to escalate and resolve complex issues, and advocate for product improvements based on customer feedback.
Document solution designs, implementation steps, and customer-specific configurations.
Serve as a trusted technical resource throughout the customer lifecycle.
Roll up your sleeves to write code, fix issues, and ensure a smooth onboarding and operational experience.

3–5 years of experience in a technical role (solutions engineering, software engineering, implementation engineering, or similar).
Experience in SaaS product environments, preferably in healthcare, IoT, or data-driven products.
Familiarity with our stack (Angular, Spring Boot, PostgreSQL) a plus; strong technical fundamentals required.
Proficiency in at least one modern programming language and willingness to learn our stack.
Understanding of web application architecture, APIs, and database concepts.
Experience troubleshooting production issues and delivering quick fixes.
Comfortable with AWS or similar cloud infrastructure.
Demonstrated ability to work with both technical and non-technical stakeholders.
Ability to participate in meetings, conduct demonstrations, and work at a computer for extended periods.
In-office presence in Philadelphia preferred; some travel to customer sites may be required.