Charge Resolution Specialist

IMH

Charge Resolution Specialist resolving Epic charge-review errors for Intermountain Health’s nonprofit healthcare system. Improving compliant charge capture, routing, and revenue-cycle accuracy.

Posted 8/5/2026full-timeRemote • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in medical billing and coding, particularly with CPT/HCPCS principles and Epic workqueues, combined with strong analytical and problem-solving abilities to enhance charge capture accuracy and operational efficiency.

Highest-signal resume keywords

Medical Billing ExperienceCPT/HCPCS Coding KnowledgeEpic Workqueue ProficiencyAnalytical Problem-Solving SkillsWorkflow Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CPT CodingHCPCS CodingCharge RoutingClaims AnalysisRevenue Cycle OperationsError ResolutionCharge CaptureModifier ApplicationPre-Bill Encounter ReviewSystem Discrepancy Analysis

Soft Skills

Communication SkillsAnalytical SkillsProblem-Solving SkillsWorkload ManagementTask Prioritization

Tools & Technologies

Electronic Medical Record SystemsEpic

Industry Keywords

Charge ReviewCharge ResolutionRevenue CycleOperational EfficiencyKnowledge SharingMentoring

About the role

Key responsibilities & impact

Review and resolve Epic charge review workqueue errors and warnings before claim submission
Support additional Epic workqueue assignments to maintain operational efficiency and throughput
Research and correct missing charges, incorrect modifiers, and charge-routing issues
Apply CPT/HCPCS coding principles and payer billing rules under approved guidance
Partner with clinic Charge Champions, specialty service lines, and revenue cycle stakeholders
Resolve complex or high-impact charge issues and serve as an escalation point
Identify trends, recurring defects, and workflow gaps and escalate systemic findings
Recommend workflow improvements to reduce defects and improve charge capture accuracy
Support knowledge sharing and mentoring within the Charge Resolution Specialists team

Requirements

What you’ll need

Demonstrated experience in medical billing, coding, or revenue cycle operations
Experience working within electronic medical record systems, preferably Epic workqueues
Working knowledge of CPT/HCPCS coding principles and payer billing requirements under established guidance
Strong analytical, problem-solving, and communication skills
Ability to manage workload, prioritize tasks, and resolve issues independently
Experience working with pre-bill encounters considered by the hiring manager
Experience reviewing and analyzing claims errors and system discrepancies, determining root causes, and developing corrective actions
Familiarity with professional revenue cycle processes, including charge routing and modifier application is preferred
Experience supporting Epic charge review or charge capture workflows is preferred
Experience identifying trends and contributing to workflow or process improvement initiatives is preferred
Ability to meet stated physical requirements, including frequent computer use, verbal communication, hearing, reading, and manual dexterity

Benefits

Comp & perks

Generous benefits package covering wellness, health, security, connection, and engagement programs
Flexible work options where approved and stated in the job posting
PEAK program with up-front tuition coverage paid directly to the academic institution
100+ learning options, including undergraduate studies, high school diplomas, and professional skills and certificates
PEAK eligibility beginning on day 1 of employment
Company equipment and remote-work support subject to Intermountain policies and expectations