Prior Authorization Representative

IMH

Prior authorization representative verifying insurance and managing denials for nonprofit Intermountain Health. Supporting patient financial health through authorization workflows, appeals, and revenue-cycle coordination.

Posted 8/5/2026full-timeMurray • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare revenue cycle management, including patient authorization processes and insurance verification. Strong attention to detail and accuracy in handling demographic data and appeals management is essential.

Highest-signal resume keywords

Healthcare Revenue Cycle ExperienceAuthorization Tools ProficiencyMedical Terminology KnowledgeCustomer Service ExperienceEPIC Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Insurance VerificationPrior Authorization ManagementHealthcare Billing ProceduresHealthcare Coding ProceduresData Entry Accuracy

Soft Skills

Attention to DetailProblem-SolvingCommunication Skills

Tools & Technologies

EPIC

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

HealthcareRevenue CycleDemographic DataAuthorization DenialsAppeals Management

About the role

Key responsibilities & impact

Confirm, enter, and/or update required demographic data on patients and guarantors
Verify patient insurance eligibility, benefits, and authorization
Secure prior authorization and manage authorization-related denials
Follow up on appeals and denials when requested
Contact patients or providers when authorization is unsecured before the scheduled date of service
Escalate issues that cannot be resolved independently
Maintain departmental and individual work queues
Review work for self-quality and due diligence
Meet or exceed departmental productivity, due diligence, and quality standards

Requirements

What you’ll need

Demonstrated experience in a healthcare revenue cycle role utilizing authorization tools
Basic understanding of medical terminology
Demonstrated experience in a customer service role
Demonstrated experience in a role requiring strong attention to detail and accuracy
Basic understanding of healthcare billing and coding procedures
High School Diploma or Equivalent from an accredited institution (preferred)
Two years of healthcare revenue cycle experience (preferred)
Two years of experience in a customer-service related role (preferred)
EPIC experience (preferred)
Ability to work Monday–Friday, 8:00am–4:30pm
Ability to perform required computer, phone, communication, visual, and manual-dexterity tasks

Benefits

Comp & perks

Generous benefits package covering programs supporting wellness, health, security, connection, and engagement
PEAK program with up-front tuition coverage paid directly to the academic institution
100+ learning options through PEAK, including undergraduate studies, high school diplomas, and professional skills and certificates
PEAK eligibility starting on day 1 of employment
Remote work expectations include company equipment and work-schedule support for hybrid roles