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Business Systems Support Analyst I
IMHBusiness Systems Configuration Analyst I at Select Health responsible for analyzing and supporting healthcare platform software configurations. Involves troubleshooting, system design, and working with databases.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system configuration analysis, design, and coding, with a strong understanding of claims processing and billing in healthcare. Proficient in leveraging business knowledge and effective communication to implement solutions within established SLAs.
Highest-signal resume keywords
System Configuration AnalysisClaims ProcessingSQL Query DesignMicrosoft Office SuiteConfiguration Analyst Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System ConfigurationCodingUnit TestingData ModelingBasic SQL Queries
Soft Skills
Effective CommunicationProblem SolvingCollaboration
Tools & Technologies
Change Management SystemRelational DatabasesMicrosoft WordMicrosoft Excel
Industry Keywords
HealthcareBillingChange RequestsRegulatory Requirements
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Reviews change requests to ensure consistency and compatibility with existing systems
- Troubleshoots configuration issues, and identifies modifications needed to resolve
- Leverages configuration systems, business knowledge, and effective communication skills to implement required business functions with turn-around time within established SLAs
- Analyzes straightforward business requirements and performs system configuration analysis, design, coding, and unit testing following established processes, standards, and procedures
- May develop or assist with the development of prototype configuration to support solutions
- Analyzes and designs configuration needed to meet changing regulatory requirements
- Escalates issues appropriately and resolves escalated issues in the manner and timeframe directed
- Provides estimates with a reasonable level of accuracy to successfully complete activities
- Identifies situations where configuration cannot fully meet the requirements
- Works with management to identify the associated business processes needed
- Provides concise status updates in huddles and regularly documents the status of requests within a change management system according to department processes
- May work independently on assignments as well as collaborating with a team
- Assists with projects at the direction of management
- Acquires and maintains an understanding of the technical and functional architecture of assigned systems
Requirements
What you’ll need- Two years of experience working with business systems or in healthcare, with a thorough understanding of claims processing and billing
- Intermediate proficiency to demonstrate skills with the Microsoft Office suite including Word and Excel
- Ability to run basic queries and reports
- Willing to work outside core business hours to meet business needs
- Experience with relational databases and data models (Preferred)
- Ability to design basic SQL queries (Preferred)
- Experience in a configuration analyst role (Preferred)
Benefits
Comp & perks- We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.