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Senior Epic Research Analyst
IMHEpic Research Analyst Senior responsible for supporting healthcare technology applications and managing projects remotely. Delivering advanced technical support and contributing to best practices.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing healthcare applications, including configuration, integration, and maintenance, while providing advanced technical support. Proficient in project management and mentoring, contributing to best practices in application lifecycle management.
Highest-signal resume keywords
Epic Application CertificationHealthcare Application SupportProject ManagementMicrosoft Office Suite ProficiencySystem Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application ConfigurationTechnical SupportIntegrationMaintenanceData CollectionProblem DefinitionDocumentationReport WritingProcess DocumentationBusiness Analysis
Soft Skills
Effective CommunicationMentoringProblem SolvingAnalytical ThinkingPresentation Skills
Tools & Technologies
Microsoft ExcelMicrosoft VisioMicrosoft ProjectMicrosoft PowerPointMicrosoft Word
Certifications & Qualifications
Epic Application Certification
Industry Keywords
HealthcareInformation TechnologyApplication Lifecycle ManagementBest PracticesRegulatory Compliance
About the role
Key responsibilities & impact- This position is responsible for complex level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support
- Fully remote but must travel as needed for mandatory meetings, site visits and go-lives
- The senior analyst is responsible for providing advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle
- The senior analyst may also manage small and mid-sized projects related to these applications and their technologies and will help plan and execute projects
- The senior analyst will mentor other analysts and is expected to contribute to the development of best practices and standards for application configuration, deployment, support, archival, and decommissioning.
Requirements
What you’ll need- Bachelor's degree is required in information technology, healthcare, business, or related field
- Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas
- Must be required to certify on one or more Epic applications and maintain certification
- Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
- Possesses in-depth business and application knowledge and experience
- Knowledge of system analysis and operating systems
- Skilled in assessing needs and determining through documentation what the best approach might be
- Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
- Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, correspondence, and process documents
- Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public.
Benefits
Comp & perks- We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.