Central Scheduler I

IMH

Scheduling and pre-registering patients for appointments at Intermountain Health. Handling administrative work, call volumes, and supporting new hires in a healthcare setting.

Posted 7/23/2026full-timeRemote • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, data management, and insurance validation while effectively handling high call volumes in a contact center environment. Proficient in utilizing multiple systems for administrative tasks and mentoring new hires.

Highest-signal resume keywords

Patient SchedulingRevenue Cycle ExperienceMulti-Channel Phone ExperienceMedical Insurance KnowledgeComputer Operating Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Data InputAppointment SchedulingInsurance ValidationTechnical Issue ResolutionAdministrative Work

Soft Skills

MentoringCommunicationMultitaskingCustomer Service

Industry Keywords

Contact CenterOutpatient VisitsHigh Call VolumesTranscriptionPreparation Information

About the role

Key responsibilities & impact

Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department.
Complete any administrative work that goes along with scheduling the appointment.
Transcribe any external orders from Physician.
Handle high call volumes for multiple locations and departments.
Utilize multiple systems to perform all scheduling functions as needed.
Providing patients with preparation and location information.
Correctly collecting and inputting patient data into the system.
Validating patient insurance and explaining benefits as needed.
Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
Acting as a mentor for new hires as needed.

Requirements

What you’ll need

High school diploma or equivalent OR (4) years of revenue cycle experience.
Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance.
Basic Medical Insurance Knowledge
Intermediate Computer Operating Knowledge
Multi-Channel Phone Experience

Benefits

Comp & perks

generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness