Office Records Clerk

IMH

Office Records Clerk providing clerical support related to patient records at Intermountain Health. Performing customer assistance and various administrative tasks in a healthcare setting.

Posted 7/14/2026full-timeRemote • Utah • 🇺🇸 United StatesJunior💰 $17 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing multiple tasks accurately and in a timely manner. Experience in clerical support within a healthcare setting is preferred, along with bilingual capabilities in Spanish.

Highest-signal resume keywords

Customer ServiceClerical SupportEffective CommunicationHealthcare ExperienceBilingual Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Verbal CommunicationWritten CommunicationProblem Solving

Industry Keywords

Patient Record SystemClerical CapacityCustomer Focused Setting

About the role

Key responsibilities & impact

Provides support and various tasks related to the patient record system
Greets customers, answers telephone calls, takes messages and forwards calls
Distributes and explains paperwork or forms to customers
Collects, copies or processes items from customers
Ensures customers requests are triaged and handled appropriately and timely
Responds to requests for information and appropriately processes information per policy
Professionally handles difficult situations with customers
Provides clerical support

Requirements

What you’ll need

Demonstrated ability to perform multiple tasks with accuracy and in a timely manner
Demonstrated effective verbal and written communication skills
Demonstrated focus on positive customer service
One year experience in a clerical capacity preferred
One year in a customer focused setting preferred
Experience working in a healthcare setting preferred
Bilingual Spanish speaking preferred

Benefits

Comp & perks

Generous benefits package
Health insurance
Paid time off
Flexible work options