Home Medical Equipment Representative

IMH

Home Medical Equipment Coordinator responsible for coordinating HME orders and delivering supplies to patients. Acts as liaison between referral sources, patients, and internal teams in South Jordan, Utah.

Posted 7/1/2026full-timeSouth Jordan • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $26 per hourWebsite

About the role

Key responsibilities & impact

Responsible for the intake, coordination, and timely implementation of Home Medical Equipment (HME) and supply orders.
Acting as a key liaison among referral sources, providers, patients, and internal service lines.
Ensures accurate documentation, verifies medical necessity, and maintains clear communication throughout the order process.
Manages patient orders including reviewing referrals, coordinating deliveries, and providing essential patient education.
Facilitates one-on-one equipment set-ups or fittings, ensuring proper instruction on use, care, and safety of the equipment provided.
Responsible for making timely deliveries of HME products and supplies to customers.

Requirements

What you’ll need

Demonstrated experience in a customer service role, with a focus on professionalism, empathy, and responsiveness.
Proven ability to work independently with strong self-motivation and accountability.
Excellent verbal, written, and interpersonal communication skills.
Strong attention to detail, accuracy, and dependability in managing tasks and documentation.
Effective organizational and time management skills.
Proficiency in using basic computer applications.
Ability to understand and speak English clearly.
Field/Delivery Positions: Current driver’s license and acceptable driving record.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

ProfessionalismEmpathyResponsivenessSelf-MotivationAccountability