Patient Account Associate, Claims and EDI

IMH

Patient Account Associate responsible for processing claims, both electronic and paper, for Intermountain Health. Monitoring claims status and ensuring coverage accuracy across various systems.

Posted 6/13/2026full-timeRemote • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $27 per hourWebsite

About the role

Key responsibilities & impact

Responsible for processing all claims, electronic and paper, within EPIC and outside the clearinghouse.
Monitor unbilled claims, maintaining and updating medical coverage.
Process all claims in a timely manner through resolution of patient account work queues to ensure medical coverage is accurately added to all appropriate accounts.
Processes and correct registration information, coding, status level of care, coverage and coordination of benefits through appropriate processes in the system.
Assists in monitoring unbilled outstanding claims.
Works with Clearinghouse to resolve system or edit issues.
Research errors identified by payers and works with other departments to correct information on claims.
Acts as Subject Matter Expert (SME) for team.
Supports onboarding of team members and cross training efforts.
Works with members of IT team to test new connections or troubleshoot issues.
Supports supervisor in coordinating with clearinghouse vendors and payer EDI teams.
Meets department’s productivity and quality goals in high volume processing environment.
Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

Requirements

What you’ll need

High School Diploma or equivalent (GED)
One (1) year of work experience in high volume processing position or medical billing office or Billing/Coding certification/training is required
Knowledge of Medicaid and Medicare billing regulations
Knowledge of Revenue and ICD coding language
Billing & Coding Certified
Two (2) years of experience in medical processing and previous experience in EPIC medical billing software preferred.

Benefits

Comp & perks

Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims processingmedical codingbillingICD codingrevenue codingpatient account managementerror resolutionhigh volume processing

Soft Skills

team collaborationtrainingproblem-solvingcommunicationsubject matter expertise

Certifications

Billing & Coding Certified