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Epic Application Analyst
IMHEpic Application Analyst responsible for supporting healthcare applications through optimization and troubleshooting. Requires EpicCare Certification and experience in EHR systems.
About the role
Key responsibilities & impact- This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.
- Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
- Configures, tests, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.).
- Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
- Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
- Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
- Collaboratively works with peers, internal and external stakeholders, and vendors.
- Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
Requirements
What you’ll need- EpicCare Ambulatory Certification
- Experience supporting healthcare EHR
- Bachelor's degree preferred in information technology, healthcare, business, or related field
- Will be required to certify on one or more Epic applications and maintain certification
- Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.
Benefits
Comp & perks- We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application supportsystem configurationsystem testingsystem installationsystem monitoringtroubleshootingworkflow documentationtechnical designproblem analysisincident resolution
Soft Skills
collaborationcommunicationproblem-solvingstakeholder supporttraining development
Certifications
EpicCare Ambulatory Certification