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Patient Access Manager
IMHPatient Access Manager at Intermountain Health providing expertise in patient registration and revenue cycle management. Collaborating with teams to optimize patient access workflows while supporting new clinics and projects.
About the role
Key responsibilities & impact- Leverages expertise to collaborate with end users, operational leadership, revenue cycle teams, and ITDS.
- Provides on-site support through rounding, assessments, training, and identifying efficiency opportunities.
- Supports patient access activities such as workflow documentation, denial prevention, cash collections, estimates and referral management.
- Serves as a subject matter expert in patient registration, scheduling, check-in/check-out, point of service collections, cash management, and authorizations.
- Provides direct project support for new clinics, departments, and acquisitions projects.
- Develops and implements strategies to improve the Med Grp Patient Access work culture including comprehensive training and skill development.
- Communicates and models the values of Intermountain Health and the Medical Group through orientation, development, mentoring, performance feedback, leadership rounding and evaluation of staff.
Requirements
What you’ll need- Demonstrated experience in a revenue cycle or patient access role.
- Demonstrates ability to train and develop others.
- Ability to travel and round monthly within assigned clinics.
- Demonstrates strong knowledge of the Patient Access function within a revenue cycle.
- Three (3) years of work-related experience in Patient Access and revenue cycle operations.
- Associate’s degree in healthcare administration or related field from an accredited institution. Education is verified.
- Demonstrates strong knowledge of the EPIC system.
- Patient Access Certifications.
- Project Management.
- Open to travel across the enterprise.
Benefits
Comp & perks- We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue cyclepatient accessworkflow documentationdenial preventioncash collectionsreferral managementproject managementEPIC systempatient registrationscheduling
Soft Skills
collaborationtrainingdevelopmentcommunicationmentoringleadershipevaluationperformance feedbackorganizational skillsefficiency improvement
Certifications
Patient Access Certifications