Imaging Operations Manager

IMH

Imaging Operations Manager leading operational strategies and management for Tellica Imaging’s business processes. Overseeing call center operations, finances, and team performance in the healthcare sector.

Posted 5/1/2026full-timeSalt Lake City • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $44 - $68 per hourWebsite

About the role

Key responsibilities & impact

This position is responsible for providing leadership and strategic direction for assigned operations and all aspects of Tellica Imaging’s business processes.
Day-to-day management of Tellica Imaging’s remote call center, culture, and revenue cycle functions.
Active collaboration with other leaders at Tellica Imaging to assist in managing finances, maintaining and enhancing Tellica policies and procedures, refining information system applications.
Provides critical and timely logistical support to Tellica’s leadership across numerous time zones.
Ensures patients, caregivers, and providers have an excellent experience while receiving the highest quality of care and support from Tellica caregivers.
Engagement with leadership on business operations and expansion, ensuring alignment with strategic goals, sustaining positive team culture, improving caregiver experience, and managing onboarding and training programs.
Drives improvements in finances, revenue cycle operations, and workflow processes to enhance patient care and operational efficiency.
Reviews, implements, and synchronizes policies and procedures to comply with regulations and supports consistent operations across all markets.
Manages, mentors, and evaluates operational coordinators and administrative staff, overseeing customer service, and supporting the operational expansion of Tellica nationwide.

Requirements

What you’ll need

Bachelor's degree. Education must be obtained through an accredited institution. Degree will be verified.
Three years management/supervisory experience.
Demonstrated and proven effective management/supervisory experience at Tellica Imaging or Intermountain Health.
Three years budgeting/finance management experience.
Demonstrated and proven effective budgeting/finance management experience at Tellica Imaging or Intermountain Health.
Proven and effective interpersonal and organizations skills.
Demonstrated strong written and oral communication skills in English in a technical or healthcare environment.
Experience in designing workflow and solutions to achieve strategic, clinical, and operational goals while adhering to industry best practice.
Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users, and others.
Self-motivated and directed.
Keen attention to detail.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Excellent problem solving, negotiation, and process improvement skills.

Benefits

Comp & perks

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

budgetingfinance managementworkflow designoperational efficiencyrevenue cycle managementpolicy implementationlogistical supportcustomer servicetraining program managementprocess improvement

Soft Skills

leadershipinterpersonal skillsorganizational skillswritten communicationoral communicationattention to detailproblem solvingnegotiationself-motivationtask prioritization

Certifications

Bachelor's degree