IMH

Patient Account Associate II

IMH

full-time

Posted on:

Location Type: Remote

Location: Colorado • United States

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Salary

💰 $19 - $27 per hour

About the role

  • Provides extraordinary care to our customers through friendly, courteous, and professional service
  • Identify appropriate payment details and save back-up as appropriate
  • Balance payments to deposits in systems and applications
  • Post all payments to patient accounts, using both electronic and manual posting systems
  • Research, validate and make adjustments to payment postings
  • Follow up in accordance to procedures and policies with an overall goal of account resolution
  • Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts
  • Research and follow-up on missing information, such as EOB and insurance remittances
  • Contact payers as necessary to obtain detailed info in regard to payments
  • Complete more difficult assignments, and assist teammates with balancing issues
  • Escalate issues and trends to leadership
  • Meet department's productivity and quality goals
  • Collaborate with other teams across the organization
  • Participate in meetings and educational requirements
  • Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards
  • Perform other duties as assigned

Requirements

  • High School diploma or equivalent, required
  • Minimum of one (1) year of full cycle medical billing experience, required
  • Minimum of six (6) months in a healthcare Cash Posting role, required
  • Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required
  • Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required
  • Basic understanding of accounting procedures such as debits/credits, required
  • Experience with insurance claim appeals, required
  • Excellent computer skills (including Microsoft Office applications), required
  • Familiarity with electronic remittances, required
Benefits
  • Health insurance
  • Comprehensive benefits package that covers a wide range of programs
  • Generous benefits package to foster a sustainable culture of wellness
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical billingcash postingCPTICD-10modifiersaccounting proceduresinsurance claim appealselectronic remittancespayment postingEOB interpretation
Soft Skills
customer servicecommunicationcollaborationproblem-solvingattention to detailtime managementteamworkadaptabilityleadershiporganizational skills