Patient Account Associate II – Credit Balances
IMH
full-time
Posted on:
Location Type: Remote
Location: Colorado • United States
Visit company websiteExplore more
Salary
💰 $19 - $27 per hour
About the role
- Provides extraordinary care to our customers through friendly, courteous, and professional service
- Researches, validates and makes adjustments to payment postings
- Follows up in accordance with procedures and policies with an overall goal of account resolution
- Initiates payer recoupments, payer refunds, and patients refunds where applicable
- Able to navigate various payer claim portals and understand payer functionality
- Train new and existing associates
Requirements
- High School Diploma or equivalent (GED) required
- One (1) years of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up) required
- Knowledge of Medicaid and Medicare billing regulations required
- Two (2) years of experience in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections) preferred
Benefits
- generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payment postingbillingfollow-uppayer recoupmentspayer refundspatient refundsauthorizationcollections
Soft Skills
customer servicecourteousprofessionalismtraining
Certifications
High School DiplomaGED