Family Resource Specialist

Imagine Pediatrics

Family Resource Specialist connecting families of children with complex medical needs to social-care resources at Imagine Pediatrics. Providing referrals, advocacy, system navigation, and interdisciplinary care-team support remotely in Florida or North Carolina.

Posted 8/11/2026full-timeRemote • Florida, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in connecting families with community resources and services, advocating for client needs, and navigating social service agencies. Proficient in building relationships with interdisciplinary teams and providing non-clinical support to enhance family empowerment.

Highest-signal resume keywords

Community Health Worker CertificationResource NavigationBilingual SpanishInterdisciplinary Team CollaborationSocial Service Agency Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Resource IdentificationInformation ReferralNon-Clinical AssistanceProgram Access SupportDocumentation of PartnershipsTelephonic Services Experience

Soft Skills

AdvocacyEmpowermentRelationship BuildingEducation and Guidance

Certifications & Qualifications

Community Health Worker Certification

Industry Keywords

HealthcareBehavioral HealthSocial ServicesPediatricsPublic Health

About the role

Key responsibilities & impact

Identify resources and community support available to families or caregivers
Provide information, referrals, and non-clinical assistance linking families to medical, psychosocial, and basic-needs services
Empower families to advocate for themselves through education, guidance, and supportive tools
Assist with accessing programs and supports addressing psychosocial needs within Imagine Pediatrics and the broader community
Advocate with community agencies on behalf of clients and families to reduce service gaps and barriers
Connect with internal staff and providers to support system navigation, including eligibility, pediatrics, behavioral health, and public health
Help develop an internal community resource library, excluding clinical library materials
Link families to community-based and school-based services
Network with community resources to increase knowledge of available services
Administratively document memoranda of understanding for outside community-agency partnerships
Develop effective working relationships with interdisciplinary care teams
Participate in scheduled interdisciplinary consultations regarding administrative and non-clinical resources
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or higher in healthcare, behavioral health, or social services related field preferred
Certification as a Community Health Worker highly desired
Familiarity with navigating social service agencies
Reliable transportation
Valid Driver's License
Ability to produce a copy of current auto insurance certificate
Experience with resourcing and telephonic services
Bilingual Spanish preferred
Availability to work 8am-5pm Monday-Friday

Benefits

Comp & perks

Competitive company benefits package
Employee equity purchase program eligibility (as applicable)
Full medical, dental, and vision insurance
Healthcare and Dependent Care FSA
401(k) with 4% match, vested 100% from day one
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid parental leave
Additional benefits to be detailed in offer