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Medication Support Navigator, Certified Pharmacy Technician
Imagine PediatricsMedication Support Navigator working with clinical pharmacy team at Imagine Pediatrics. Improving medication access and adherence for pediatric patients with special health needs.
About the role
Key responsibilities & impact- Manage, triage, and assign clinical pharmacy referrals to appropriate clinical pharmacy team member
- Support internal and external team members in the clinical pharmacy referral process based on patient needs
- Schedule patient/caregiver appointments for pharmacist-driven clinical programs
- Prepare charts in advance of Clinical Pharmacist appointments
- Communicates with pharmacies, insurance companies, and internal team members to resolve medication access barriers with the support of pharmacist where needed
- Completes medication histories
- Monitor incoming medication renewal requests and manage per internal protocols, where allowable by state law, and seek assistance when outside renewal protocols
- Monitor incoming prior authorization requests and prepare documentation for review by clinical pharmacist
- Demonstrates the ability to set priorities, work independently (with pharmacist oversight and review of final product) and cooperatively with others within and outside the department.
- Perform other duties as assigned
Requirements
What you’ll need- Minimum of 3 years of experience as a pharmacy technician
- Pediatric experience preferred
- Ambulatory clinic or specialty pharmacy experience preferred
- High School Diploma or equivalent
- Current accredited pharmacy technician certification (such as PTCB)
- Maintenance of certification expected
- Registration with applicable state board(s) of pharmacy as required by law
- Maintenance of all technician registration for all assigned states expected
- Proficiency with electronic health record systems
- Bilingual English/Spanish highly preferred
Benefits
Comp & perks- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA; Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO + 10 Company Holidays & 2 Floating Holidays
- Paid new parent leave
- Additional benefits to be detailed in offer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical pharmacy referralsmedication historiesprior authorization requestspatient schedulingmedication renewal managementchart preparationpharmacist-driven clinical programsstate law compliancepharmacy technician dutiespatient needs assessment
Soft Skills
communicationprioritizationindependencecooperationteam supportproblem-solvingorganizational skillsattention to detailadaptabilitycustomer service
Certifications
pharmacy technician certificationPTCB certificationstate board registration