Resource Specialist, Care Manager

Imagine Pediatrics

Resource Specialist Care Manager working with families of medically complex children. Providing emotional support and care coordination while navigating the healthcare system.

Posted 6/5/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $77,000 per yearWebsite

About the role

Key responsibilities & impact

As a Resource Specialist Care Manager, you will work with the families of medically complex children providing emotional support, care coordination, and resourcing support in navigating the healthcare system.
Conduct thorough assessments, exploring the current medical, behavioral, and complex social needs.
Identify barriers to care, such as food insecurity, unstable housing, transportation challenges, and insurance limitations.
Collaborate with families and multidisciplinary teams to establish individualized care goals.
Develop and maintain an integrated care plan addressing medical, behavioral, and social needs.
Ensure timely follow-up on referrals, evaluations, and treatment recommendations.
Offer education to families about navigating local resources and agencies.
Provide emotional support and guidance when families are facing challenging situations.
Advocate for resources and removal of barriers and connect families with available resources.
Build and maintain relationships with community organizations that serve children with medical and behavioral health complexities.
Stay informed on emerging programs and resources relevant to the population served.
Represent the organization at community events, health fairs, and resource meetings.
Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress.
Perform other duties as assigned.

Requirements

What you’ll need

Masters’ degree with major course work in social work, community/social services, and/or case management
LMSW strongly preferred
License/certification preferred (LMSW, CCMC, C-SWCM)
2-3+ years experience in social service case management required
Minimum 1 year of experience working with pediatric population required
Knowledge and application of motivational interviewing practices and/or techniques
Comfortability working with acute populations and familiarity with school and community resources highly preferred
Experience with providing telehealth services and engaging with families in a remote environment
Bilingual Spanish strongly preferred

Benefits

Comp & perks

Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementmotivational interviewingtelehealth servicescare coordinationemotional supportassessment techniquesresource navigationindividualized care planningbarrier identificationcommunity resource knowledge

Soft Skills

advocacycommunicationcollaborationrelationship buildingempathyproblem-solvingorganizational skillsinterpersonal skillsguidancesupport

Certifications

LMSWCCMCC-SWCM