Crisis Care Manager

Imagine Pediatrics

Crisis Team Case Manager assisting families with behavioral health crises. Facilitating recovery and care coordination for children with complex health needs.

Posted 5/2/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 per yearWebsite

About the role

Key responsibilities & impact

Providing support and encouragement to patients and families who are experiencing / recently experienced a behavioral health crisis.
Handle case referrals, assess for resourcing needs and care gaps, review case progress, and determine case closure.
Assist patients and families in their individual recovery goals through psychoeducation and linkage to community resources.
Assess social determinants of health and barriers to care including but not limited to housing, income, food insecurity, and transportation needs.
Connect patients and families with support groups, community networks, and aids toward mental wellness.
Collaborate with interdisciplinary team members to facilitate the patient and family’s treatment plan goals.
Coordinate care management with agencies surrounding the child such as DCFS, school systems, outside care team members, and more.
Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress.
Perform other duties as assigned.

Requirements

What you’ll need

Master’s degree in Social Work (MSW) Required
Bilingual in English/Spanish preferred
2+ years of case management or relevant experience
Experience with team-based care, excellent collaboration skills.
Experience in child & adolescent case management, school-based care, inpatient setting, and/or community mental health.
Experience with acute behavioral health needs (suicidality, homicidality, severe persistent mental illness).
Excellent working knowledge of community resources

Benefits

Comp & perks

Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA; Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementpsychoeducationassessment of social determinants of healthcommunity resource linkagetreatment plan facilitationmonitoring patient progressacute behavioral health needs management

Soft Skills

support and encouragementcollaborationcommunicationproblem-solvinginterpersonal skills

Certifications

Master’s degree in Social Work (MSW)