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Global HR Generalist – US, PH HR Operations
Imagenet LLCGlobal HR Generalist managing HR operations for both US and Philippines. Supporting employee relations, compliance, and administrative HR functions in a hybrid work environment.
About the role
Key responsibilities & impact- Manage day-to-day HR Operations with employment practices and policies both for US and PH.
- Assist with payroll coordination, benefits administration and HR documentation.
- Ensure compliance with federal and state labor laws and company policies.
- Assist with ADA interactive process coordination, including medical documentation requests and tracking, communication drafts to employees and managers.
- Review and administer FMLA requests, including eligibility verification, qualifying reason review, medical certification completeness/sufficiency checks, leave designation, and ongoing leave tracking (continuous and intermittent).
- Support US Workers’ Compensation processes by, assisting with claim intake and documentation, coordinating information with insurers, brokers, or third-party administrators, tracking claim status and related employee communications.
- Support US unemployment claim administration by gathering employment and separation documentation, responding to state agency inquiries, tracking deadlines, and coordinating claim responses with US HR leadership.
- Serve as the first point of contact for employee inquiries and concerns.
- Handle employee relations issues with professionalism and confidentiality.
- Assist in investigations, documentation, and resolution of workplace concerns.
- Support performance management processes and employee engagement initiatives.
- Support employee relations matter by addressing routine questions and concerns, documenting issues, and promptly escalating complex or unresolved matters to US and/or Philippines HR Management in accordance with company protocols.
- Monitor and manage HR inbox, ensuring timely and accurate responses.
- Prepare HR reports, documentation, and internal communications.
- Coordinate meetings, training and HR-related events.
- Support audits and compliance checks needed.
- Tasks that may be assigned from time to time.
Requirements
What you’ll need- At least 3-5 years of extensive experience in handling end to end global HR Operations
- Strong understanding of US and PH labor laws and HR best practices
- Working knowledge of US employment laws, specifically: Americans with Disabilities Act (ADA)
- Family and Medical Leave Act (FMLA)
- Workers’ Compensation processes
- Unemployment Insurance claims
- Experience in employee relations and conflict resolution
- Excellent written and verbal communication skills
- High level of confidentiality and professionalism
- Strong organizational skills and attention to detail
- Proficiency in HRIS and Microsoft office tools.
- Experience in supporting remote and global teams.
Benefits
Comp & perks- HMO (Medical and Dental) Coverage Day1 w/ 1 Free Dependent
- Competitive Salary
- Company-Provided Equipment
- Work Flexibility (Hybrid)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR Operationspayroll coordinationbenefits administrationFMLAADAWorkers’ Compensationunemployment claimsemployee relationsconflict resolutionHRIS
Soft Skills
communication skillsconfidentialityprofessionalismorganizational skillsattention to detail