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About the role
Key responsibilities & impact- Manage new hire paperwork, welcome processes, induction schedules and leaver administration to ensure a consistent colleague experience.
- Support the end to end administration of the recruitment cycle, including job postings, reporting and offers.
- Maintain HR systems and records, manage contract changes, absence tracking and other employee lifecycle updates with accuracy and confidentiality.
- Act as a first point of contact for routine queries, escalate issues appropriately and help coordinate meetings and documentation.
- Support logistics for training, team events and engagement initiatives, including scheduling, communications and feedback collection.
- Prepare regular people metrics and ad-hoc reports, and assist with ensuring compliance with local employment regulations and company policies.
- Help identify and implement process improvements to enhance efficiency and the colleague experience.
Requirements
What you’ll need- Previous experience in a people, HR or administrative role, preferably within a fast-paced professional environment.
- Strong organisational skills with the ability to prioritise, manage competing demands and meet deadlines.
- Excellent verbal and written communication skills; confident liaising with colleagues at all levels.
- Comfortable using HRIS, ATS or similar systems, and proficient with Microsoft Office (or equivalent).
- Ability to handle confidential information sensitively and professionally.
- The legal right to work in the UK, with flexibility to occasionally work outside standard hours if required.
Benefits
Comp & perks- Career Growth: Opportunities to develop your HR and people operations skills within an award-winning, people-first creative agency.
- Recognition: A values-led culture where your contribution is recognised and supported.
- Autonomy & Support: Ownership of key processes from day one, with the support of a collaborative team.
- Real Impact: A visible role that contributes directly to colleague engagement, wellbeing and operational excellence.
- Our Culture: A people-first environment where we challenge, grow, and deliver together.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR administrationrecruitment cycle managementemployee lifecycle managementdata reportingprocess improvement
Soft Skills
organizational skillscommunication skillsconfidentialityproblem-solvingtime management