Sales Coordinator

IMA Group

Sales Coordinator at IMA Group, managing orders and project coordination in automation for pharmaceutical and food industries. Engaging with various stakeholders to ensure seamless operations.

Posted 7/24/2026full-timeLa Chaux-de-Fonds • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in order and invoicing management, including the administration of maintenance contracts and collections follow-up. Proficient in ERP systems like SAP and skilled in document management and audit preparation.

Highest-signal resume keywords

Order ManagementInvoicing ManagementERP System ProficiencySales Administration ExperienceExcellent Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementInvoicing ManagementSales AdministrationDocument ManagementAudit PreparationCollections Follow-Up

Soft Skills

Excellent Interpersonal Skills

Tools & Technologies

ERP SystemSAPMicrosoft ExcelCRM

Certifications & Qualifications

Commercial Diploma (CFC) or Equivalent Qualification

Industry Keywords

International EnvironmentE-TicketingComplianceISO AuditsFinancial Audits

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Order and invoicing management
Confirm orders and manage invoicing for retrofit projects.
Confirm and invoice technical interventions requested by our customers.
Confirm and invoice serial machine production.
Administer maintenance contracts.
Collections follow-up
Take proactive and regular actions to recover amounts owed by customers.
Request handling via e-ticketing
Resolve internal and external requests submitted through the e-ticketing service.
Audit preparation and participation
Prepare for and participate in audits of sales coordination processes, including compliance, internal, ISO and financial audits.
Document management
Save and update documents across platforms such as the CRM, the SPT, and Project Archiving.

Requirements

What you’ll need

Commercial diploma (CFC) or equivalent qualification
Good command of English (minimum B2 level)
Experience in sales administration in an international environment
Proficient in an ERP system, ideally SAP
Comfortable with Microsoft tools, particularly Excel
Excellent interpersonal skills to work cross-functionally with a variety of stakeholders (colleagues, suppliers, customers, etc.)

Benefits

Comp & perks

Global environment: dynamic, flexible and forward-looking within a multinational, multicultural context.
Diversity and inclusion culture: promoted by the group's Code of Ethics and dedicated programs.
Continuous learning: considered a strategic asset for employee development and motivation.
Well-being: flexibility, remote work options, and health insurance are just some of our initiatives to support the well-being of employees and their families.