Implementation Specialist

• Build and own technical relationships with customers to gain trust and become a customer advocate.
• Develop strategies to improve the technical enablement and onboarding of customers.
• Strategize and work with customers on the journey to production while minimizing the time and friction.
• Develop scalable and repeatable playbooks.
• Monitor customer health and track progress against strategy and priorities.
• Work with the business team to maintain and grow customers organically.

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