Director, Revenue Operations
Illumination Systems Arizona
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Own the operational cadence of the Sales organization, including forecasting, pipeline management, territory planning, and quota setting
- Partner with Sales leadership to design and implement scalable processes that improve rep productivity and deal velocity
- Drive the QBR and business review process, delivering actionable insights on pipeline health, attainment, and leading indicators
- Develop and maintain sales reporting and dashboards that give leadership real-time visibility into performance
- Serve as a primary operational partner to Marketing Ops, Partner Ops, and CS Ops, aligning processes, data, and tooling across all revenue-generating functions
- Identify and eliminate operational bottlenecks across the revenue org, driving initiatives that improve efficiency and productivity at scale
- Establish shared frameworks, playbooks, and best practices that create consistency and alignment across teams
- Champion a continuous improvement mindset, regularly auditing processes and partnering with functional leaders to implement enhancements
- Serve as a key stakeholder in GTM technology decisions, providing operational requirements and feedback to ensure systems meet the needs of the revenue organization
- Champion data integrity and governance standards across revenue systems, with Salesforce as the system of record
- Identify opportunities for automation and process improvement, working cross-functionally to prioritize and execute
- Lead, mentor, and develop a team of RevOps individual contributors across Sales Ops, CS Ops, and Systems
- Foster a culture of accountability, continuous improvement, and cross-functional collaboration
- Support career development, goal setting, and performance management for direct reports
- Serve as a trusted advisor GTM leadership team, translating data into strategic recommendations
- Participate in the annual planning processes including headcount modeling, capacity planning, and goal setting
- Collaborate with Finance on ARR reporting, revenue forecasting, and board-level metrics
Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, or a related GTM function
- 3+ years of people management experience, with a track record of developing and coaching individual contributors
- Deep expertise in Salesforce (SFDC), including data architecture, process automation, and cross-system integrations
- Strong proficiency in BI and data tools (Tableau, Looker, or equivalent) with the ability to build executive-level reporting
- Proven experience in a SaaS environment with a strong command of ARR, NRR, GRR, and other SaaS revenue metrics
- Demonstrated ability to operate cross-functionally across Sales, CS, Finance, and Marketing
- Excellent communication and executive presence — comfortable presenting to C-suite and board stakeholders
- Experience scaling a RevOps function through a high-growth phase (Series C through IPO or beyond)
- Bachelor's degree in Business, Finance, or a related field; MBA a plus
Benefits
- Health Care Plan (Medical, Dental & Vision)
- 401K with 3% Contribution
- Pre-IPO Stock Options
- At least 12 Public Holidays
- Flexible Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue OperationsSales OperationsSalesforcedata architectureprocess automationcross-system integrationsBI toolsTableauLookerSaaS revenue metrics
Soft Skills
people managementcoachingcommunicationexecutive presencecross-functional collaborationcontinuous improvementmentoringaccountabilitystrategic recommendationsgoal setting
Certifications
Bachelor's degreeMBA