Account Manager

• The Territory Account Manager's role is to ensure achievement of territory sales objectives and growth targets for the assigned territory in line with the Company's mission; to develop and implement sales plans through both strategic and tactical activities; to accurately forecast sales projections; and to provide regular feedback on the status of specific sales opportunities, the market and competitor activities. The location for this role is Tennessee and Alabama. Position is field-based, customer-facing and home office based. Responsibilities: Development of territory and account-specific sales plan. Implementation/execution of sales plan to meet assigned sales quotas. Adjustment to sales plan in accordance with changing company and customer needs. Engage in accurate forecasting and sales pipeline management activities. Proactive utilization and maintenance of CRM database. Deliver technical/scientific seminars and presentations on Illumina products/solutions and their capabilities to customers. Demonstrate role and relevance of Illumina’s product portfolio and provide consultation to customers on same. Demonstrate command of scientific knowledge to engage in collaborative and consultative sales process. Proactively monitor emerging market trends and customer needs in order to identify new opportunities to create value for our customers. Effectively collaborate cross-functionally across company regardless of geographic location, in order to achieve goals and meet customer needs. Successfully navigate and manage a multi-tiered sales process for capital equipment, consumables, and services. Match customer business objectives to Illumina capabilities in order to deliver mutual value. Effectively prospect for and generate new customer leads and business. Actively manage existing accounts/customer relationships and continuously work to expand customer base. Develop and maintain strong customer connections at various levels in the organization. Proactively engage in ongoing learning of new applications and growth opportunities for Illumina technology, products and services. Effectively handle interpersonal challenges and keep self/team focused on customer. Demonstrate win-win approach in negotiations.

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