Illumina

Senior Staff Marketing Manager – Global Healthcare Customer Segment

Illumina

full-time

Posted on:

Origin:  • 🇸🇬 Singapore

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Job Level

Senior

About the role

  • Define and execute the global healthcare customer segment marketing strategy aligned with company business goals and cohesive brand narrative.
  • Lead market segmentation analysis and customize customer touchpoints, communications, and campaigns to healthcare customer sub-types and settings.
  • Drive customer-centric messaging personalization by leveraging data, insights, and feedback.
  • Assess performance and marketing ROI; report to senior leadership with insights and recommendations.
  • Develop deep insights into key customer segments and their needs, challenges, and behaviors.
  • Define and execute tailored marketing strategies for each healthcare customer sub-type to drive targeted engagement.
  • Collaborate with Regional Field Marketing to execute major initiatives including global tradeshows, marketing content, and sales enablement.
  • Partner with Sales, Product Management, and Customer Success to develop aligned messaging, sales tools, and marketing collateral supporting customer acquisition and retention.
  • Coordinate global and regional go-to-market strategy across Illumina's product portfolio for decentralized clinical genomic testing market.

Requirements

  • At least 12 years of industry experience in Product Marketing or Product Management with a Bachelor’s degree, OR a minimum of 8 years’ experience with a Master’s degree, OR a minimum of 5 years’ experience with a PhD, or equivalent experience.
  • Direct B2B marketing experience within decentralized clinical testing, healthcare, or related industries required.
  • Proven success in global and regional customer segmentation, go-to-market strategy, and campaign execution.
  • Strong analytical skills with the ability to convert data into actionable insights.
  • Exceptional communication and storytelling skills.
  • Experience working in global, cross-functional, and matrixed organizations.
  • Minimum of a Bachelor’s degree in Marketing, Business, Healthcare, or a related field required; advanced degree (MBA, MS in Marketing, or scientific field) strongly preferred and may substitute for equivalent experience.
  • Not eligible for visa sponsorship (work authorization requirement).
  • Candidates may be subject to background checks on conditional offers.