Illinois Mutual

Manager, Agent Contracting and Commissions

Illinois Mutual

full-time

Posted on:

Location Type: Hybrid

Location: Peoria • Illinois • United States

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Salary

💰 $90,000 - $105,000 per year

About the role

  • Develop and enforce standards for agent onboarding, licensing, appointments, contracting changes, commission and override assignments, and terminations.
  • Ensure accurate agent record setup and maintenance across all systems
  • Administer agent contracting changes, including updates to agreements, agent hierarchies, compensation schedules and business relationships.
  • Oversee agent termination and offboarding activities, ensuring timely system updates and compliance.
  • Conduct inbound and outbound calls with agents, general agents, regional managers and internal teams to verify all aspects of the appointment, contracting and termination activities.
  • Collaborate with IT to drive automation, improve operational processes, and proactively identify and correct commission discrepancies.
  • Manage state licensing records by maintaining accurate records, processing forms and fees, tracking renewals, and addressing compliance issues.
  • Maintain and administer third-party vendor systems and company records ensuring accurate user access, adherence to procedural updates, timely invoice processing, and proper management of agent additions and terminations.
  • Oversee agency communications by ensuring letter templates are current, accurate and properly maintained through updates and deletions.
  • Administer and oversee advanced commission approvals using background check and credit reporting and manage agent debt collection activities in accordance with regulatory and internal financial controls.
  • Manage the payment of persistency and production bonuses based on determinations made by the Vice President, Sales and Distribution.
  • Administer IRS levy processing in accordance with applicable federal regulations and internal controls.
  • Develop and implement a comprehensive training and audit program, and assist with training new employees as needed.
  • Provide leadership and manage for accountability regularly to ensure strong individual and team performance, development and attendance.
  • Conduct team meetings and touchpoints to ensure impactful communication and facilitate reliability and forward progress.

Requirements

  • Bachelors degree required
  • Demonstrated experience with insurance agent contracting, licensing, and appointment requirements required; similar experience with compliance-related credentialing may be considered as appropriate alternative
  • Professional insurance designation a plus (e.g. SILA-A, SILA-F, FLMI, CLU, CPCU)
  • Proven managerial experience and leadership skills with the ability to take initiative and drive results
  • Strong ability to motivate and develop employees and while fostering a positive and collaborative working environment
  • Exemplary professional conduct, judgement and presentation
  • Strong verbal and written communication skills
  • Strong problem-solving and analytical skills
  • Ability to work effectively under pressure while remaining focused, organized and detail-oriented
  • Ability to quickly learn and adapt to new systems, processes, and procedures, and facilitate change when necessary
  • Ability to handle confidential and sensitive information responsibly
  • Experience with EXL LifePRO agent administration system preferred
  • Strong working knowledge of MS Office products (e.g., Word, Excel, Outlook)
Benefits
  • Compressed 4 1/2-day work week (Half-Day Fridays)
  • No monthly premium cost for employee medical, life and disability insurance coverage
  • Paid time-off accrual, including annual rollover; and paid holidays
  • Competitive 401(k) plan with immediate vesting on Company contributions
  • Discounted on-site employee cafeteria
  • On-site exercise facility and company-provided exercise time
  • Tuition reimbursement and training incentives
  • Access to voluntary dental and vision insurance coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
agent onboardinglicensingcontractingcompliancecommission managementagent record maintenancetraining program developmentaudit program implementationproblem-solvinganalytical skills
Soft Skills
leadershipmotivationcollaborationcommunicationorganizational skillsattention to detailadaptabilityinitiativejudgmentpresentation skills
Certifications
Bachelors degreeSILA-ASILA-FFLMICLUCPCU