IllFonic

Associate QA Coordinator

IllFonic

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $40,000 - $55,000 per year

About the role

  • External Partner Coordination. Assist managing third-party QA teams and group testers by setting priorities, tracking performance metrics, and ensuring high-quality output.
  • Test Strategy & Documentation. Assist in developing comprehensive test plans and maintaining accurate reporting systems to track the lifecycle of a bug from discovery to resolution.
  • Data & Database Integrity. Oversee Jira health through regular database cleanup and maintenance, ensuring all project data remains organized and actionable.
  • Release & Build Management. Direct the deployment process, ensuring that daily builds are successfully delivered to all internal and external stakeholders.
  • Technical Investigation. Perform hands-on daily testing for high-priority titles and conduct independent "deep-dive" investigations into complex community-reported issues or hard-to-reproduce bugs.
  • Communication & Support. Act as a central point of contact for QA inquiries, while supporting Senior Coordination by managing meeting agendas, action items, and automated test reviews.

Requirements

  • Strong problem-solving skills, with a track record of resolving cross-disciplinary blockers efficiently.
  • Proficiency in project management tools (e.g., Jira or similar) and methodologies, with the ability to juggle multiple projects at different stages.
  • Ability to thrive in a fast-paced environment while managing competing priorities and stakeholders across concurrent projects.
  • Passion for asymmetrical multiplayer games, with active engagement in playing and analyzing titles in the genre.
  • Experience with live service game models and post-launch content pipelines.
  • Familiarity with managing multiple projects at varying development stages in a remote or hybrid work environment.
Benefits
  • Flexible work location options including remote, hybrid or in office.
  • 100% employee paid medical, dental and vision coverage + 50% coverage for dependents.
  • 401k + 4% company match.
  • Competitive salary in the independent game developer market, with career progression and continued education encouraged and supported by management at all levels.
  • Royalty Bonus Plan paid out after each calendar quarter during the year.
  • Unlimited PTO and over 4 weeks of mandated time off of work annually including Summer Break (the week of 4th of July), Winter Break (the last two weeks of the year) and an additional 7 holidays during the year.
  • Additional non-competitive endeavors allowed.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
test strategytest plansperformance metricsdatabase cleanuprelease managementbuild managementhands-on testingbug resolutionproject management
Soft Skills
problem-solvingcommunicationsupportprioritizationtime managementcross-disciplinary collaborationadaptability